Guest Experience Lead — Flexible Hours & Perks

Zizzi; Cambridgeshire and Peterborough; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free meals on shift

50% off meals when not on shift

Earned wage access via Stream

Job summary

Zizzi is seeking a Front of House Team Member to welcome guests and guide them through the menu, delivering warm Italian hospitality from hello to goodbye. You’ll help create memorable experiences in a fast-paced, team-focused setting.

Ideal candidates bring positive energy, reliability for evenings and weekends, and strong communication. This role supports flexible hours with opportunities for growth within the team.

Qualifications

• Positive energy for a busy environment.
• Reliable for evenings, weekends, and busy holiday periods.
• People person with confidence and strong communication skills.

Responsibilities

• Be a menu expert. Confidently recommend our dishes, drinks, and desserts.
• Own your section. Serve food and drinks with pride, managing tables efficiently while working with the kitchen and bar teams.
• Add your own touch. Use your individuality to spot small details that can make a big difference to your guests' experience - like a surprise treat on a big day.
• Live our values, aim to be better than yesterday, and support your team during busy rushes.

Skills

Guest service

Communication

Teamwork

Problem solving

Job description

Zizzi is seeking a Front of House Team Member to welcome guests and guide them through the menu, delivering warm Italian hospitality from hello to goodbye. You’ll help create memorable experiences in a fast-paced, team-focused setting.

Ideal candidates bring positive energy, reliability for evenings and weekends, and strong communication. This role supports flexible hours with opportunities for growth within the team.