Guest Experience Lead – Fast-Paced Kitchen Support

GDK AGC; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

GDK AGC in Greater London is seeking a vigilant team member to lead service excellence. You will support the restaurant kitchen team, ensuring exceptional food quality, guest care, and brand standards within a fast-paced environment.

You will communicate effectively, maintain cleanliness and safety, follow sanitation guidelines, and help deliver outstanding guest experiences that encourage guests to return.

Qualifications

• Must maintain a positive attitude and contribute to a cheerful, professional environment.
• Able to perform in a fast-paced setting while maintaining quality and attention to detail.
• Commitment to guest satisfaction by delivering quality products and service.
• Work to brand standards for food and operations with guest experience as the top priority.
• Communicate effectively with team members to complete duties and responsibilities.
• Maintain consistent operational standards and procedures across store operations.
• Adhere to portion control and monitor food levels in the kitchen.
• Follow food safety standards at all times, including proper handling of food.
• Keep equipment clean and maintained as directed by GDK guidelines.
• Present a professional appearance and enthusiastic approach to all tasks.
• Demonstrate thorough knowledge of the menu and offerings.
• Adhere to sanitation standards, washing cookware and utensils as required.
• Understand and articulate food with integrity.

Responsibilities

• Support the restaurant kitchen team and help deliver exceptional food quality and guest care.
• Work to brand standards for food and operations to ensure the guest experience remains a top priority.
• Contribute to creating a cheerful, professional working environment that motivates staff.
• Assist in maintaining cleanliness and upholding sanitation and safety standards throughout shifts.

Skills

Positive attitude

Fast-paced work

Guest satisfaction

Brand standards

Communication

Operational standards

Portion control

Food safety

Food handling

Cleanliness

Menu knowledge

Sanitation

Food integrity

Job description

GDK AGC in Greater London is seeking a vigilant team member to lead service excellence. You will support the restaurant kitchen team, ensuring exceptional food quality, guest care, and brand standards within a fast-paced environment.

You will communicate effectively, maintain cleanliness and safety, follow sanitation guidelines, and help deliver outstanding guest experiences that encourage guests to return.