Guest Experience Host – Warm Welcomes, Lasting Moments

Bella Italia Gateshead; Mount Pleasant; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly pay

Tronc opportunities

Employee discounts

Wellbeing programme

Career progression

Wages before payday

Discounts on theme parks

Team celebrations

Job summary

Bella Italia in Mount Pleasant is seeking a welcoming Host to greet guests, set the tone, and help deliver memorable dining experiences. If you’re friendly, energetic and love hospitality, this is the role for you.

You’ll work as part of a close-knit team, promote current promotions, assist with bookings, and ensure every guest feels valued from arrival to departure. Training and progression opportunities are available along with employee benefits.

Qualifications

• Outgoing and friendly personality required.
• Passionate about hospitality and guest experience.
• Able to communicate clearly with guests and team.
• Willing to work flexible hours, including weekends.

Responsibilities

• Welcome guests with a warm smile and make them feel special from the moment they arrive.
• Create memorable experiences by bringing energy and enthusiasm to every shift.
• Promote Bella Italia promotions and incentives to help the team hit targets.
• Communicate and connect with guests, handle bookings smoothly, ensure smooth service.
• Keep guests coming back by delivering consistent, exceptional service.

Skills

Hospitality

Customer service

Communication

Team player

Positive attitude

Job description

Bella Italia in Mount Pleasant is seeking a welcoming Host to greet guests, set the tone, and help deliver memorable dining experiences. If you’re friendly, energetic and love hospitality, this is the role for you.

You’ll work as part of a close-knit team, promote current promotions, assist with bookings, and ensure every guest feels valued from arrival to departure. Training and progression opportunities are available along with employee benefits.