Guest Experience Host - Luxury Hotel Front Desk

Andrew Brownsword Hotels; Bath; Hybrid; GBP 24,000 - 31,000; Full time

Benefits offered by this job

Competitive pay

Perkbox discounts

Staff rate £25 B&B

25% off food & beverage

Employee assistance programme

Free meals on duty

Development pathways

Internal promotions

Milestone rewards

Job summary

The Bath Priory, part of the Brownsword family of hotels, invites hospitality professionals to join our team. As a guest host from check-in to check-out, you may book tables, advise on local hotspots, or simply chat with guests to enhance their stay.

We value teamwork, flexibility, and personal growth. With generous monthly service charge and staff perks, you’ll be supported to deliver memorable experiences across our family of hotels.

Responsibilities

• Hosting our guests from check-in to check-out, which could include booking tables, advising on local hot spots, or just having a chat.
• You spend a lot of your life at work, meaning often your colleagues’ become friends, and we encourage that. We want our employees to build close relationships across all teams.
• Ensuring all our guests have a memorable experience.
• We are one team, so we will all muck in from time to time, helping each other across departments.

Job description

The Bath Priory, part of the Brownsword family of hotels, invites hospitality professionals to join our team. As a guest host from check-in to check-out, you may book tables, advise on local hotspots, or simply chat with guests to enhance their stay.

We value teamwork, flexibility, and personal growth. With generous monthly service charge and staff perks, you’ll be supported to deliver memorable experiences across our family of hotels.