Guest Experience Host: Lobby Concierge

Dominus; City Of London; In loco; GBP 21.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Staff rate across Hilton brands

Annual leave increase

Charity day

Development opportunities

Employee Assistance Program

Cycle To Work

Refer A Friend

Descrizione del lavoro

The Derby London City, Curio Collection by Hilton, in the heart of London’s Square Mile, seeks a Lobby Host to welcome guests and deliver outstanding service throughout their stay. You will support the Head Concierge, assist with luggage, and help guests with room escorts and local recommendations.

Join a collaborative Front Office team that values hospitality, attention to detail, and a genuine passion for guest experiences in a premier city hotel setting.

Competenze

• Previous hospitality or customer-facing experience is advantageous.
• Strong communication and interpersonal skills.
• Friendly, professional and confident demeanor.

Mansioni

• Welcome guests with warmth and professionalism on arrival and departure.
• Support the Head Concierge in daily lobby operations and assist with luggage.
• Escort guests to rooms and provide recommendations for local attractions and dining.
• Collaborate with Reception to assist Front Office during busy times.
• Promote hotel facilities and ensure a clean, welcoming lobby area.

Conoscenze

Hospitality experience

Customer service

Communication

Local knowledge of London

Team collaboration

Descrizione del lavoro

The Derby London City, Curio Collection by Hilton, in the heart of London’s Square Mile, seeks a Lobby Host to welcome guests and deliver outstanding service throughout their stay. You will support the Head Concierge, assist with luggage, and help guests with room escorts and local recommendations.

Join a collaborative Front Office team that values hospitality, attention to detail, and a genuine passion for guest experiences in a premier city hotel setting.