Guest Experience Front Desk Specialist

GLA - Front Office; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality company in Glasgow seeks a Front Office Assistant responsible for greeting guests, room allocation, and maintaining cleanliness. The ideal candidate will have strong communication skills and be familiar with customer service protocols. This role includes handling guest inquiries and ensuring adherence to company procedures. A competitive salary is offered for this position, making it an excellent opportunity for those looking to advance in the hospitality industry.

Qualifications

• Ability to communicate professionally with colleagues and guests.
• Strong organizational skills and attention to detail.
• Experience in customer service is advantageous.

Responsibilities

• Greet guests according to procedures and allocate rooms.
• Ensure cleanliness and hygiene in work areas.
• Handle guest requests and queries politely.

Job description

A hospitality company in Glasgow seeks a Front Office Assistant responsible for greeting guests, room allocation, and maintaining cleanliness. The ideal candidate will have strong communication skills and be familiar with customer service protocols. This role includes handling guest inquiries and ensuring adherence to company procedures. A competitive salary is offered for this position, making it an excellent opportunity for those looking to advance in the hospitality industry.