Guest Experience F&B Attendant - Nights, Tips & Growth

Metropolitan Gaming; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Service charge and tips

Enhanced pay after midnight

Discounts and perks across travel, ret

Company pension scheme and life

Discount on Food and non-alcoholic

Season ticket loan and cycle to work

Refer a friend bonus reward

Job summary

Metropolitan Gaming is seeking a proactive F&B Attendant to join our Food and Beverage team. You will help set the scene for exceptional guest experiences, deliver meals and drinks with pride, and support a smooth service during busy periods.

You’ll engage with guests, work nights, evenings and weekends, and contribute to a 24/7 hospitality environment with our signature service standards.

Responsibilities

• Organise and carry out all mise-en-place duties prior to and after service to the required standards.
• Support the team to ensure efficient and smooth service during busy periods
• Master the point-of-sale system for swift and precise order placement.
• Deliver food and drinks promptly and with expert knowledge, maintaining the highest standards
• Engage with and interact comfortably with guests and build a working rapport in service to ensure a smooth and elegant service experience

Job description

Metropolitan Gaming is seeking a proactive F&B Attendant to join our Food and Beverage team. You will help set the scene for exceptional guest experiences, deliver meals and drinks with pride, and support a smooth service during busy periods.

You’ll engage with guests, work nights, evenings and weekends, and contribute to a 24/7 hospitality environment with our signature service standards.