Guest Experience Duty Manager (Part-Time)

Mitchells & Butlers plc; Liverpool; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Flexible shifts

Brand discounts

Friends/family discount

Wagestream access

Gym discounts

Team socials

Pension

Holiday

Job summary

Shipping Forecast in Liverpool, part of Mitchells & Butlers plc, is seeking a Part Time Duty Manager to work with the General Manager, guiding the team to deliver warm hospitality and memorable guest experiences.

You will train and motivate staff, model excellence, and ensure operations run smoothly while aiming to meet business targets and guest expectations. This role offers flexible shifts, strong staff discounts, pension, and generous holiday provisions.

Qualifications

• Experience managing a front-of-house team or venue operations.
• Ability to train and motivate staff to deliver high-quality service.
• Proven ability to meet targets and maintain guest satisfaction.

Responsibilities

• Assist General Manager in day-to-day operations.
• Lead and train the team to deliver food, drink, and service.
• Model professional behaviour and develop team members.
• Ensure guests receive attentive hospitality and memorable experiences.
• Support achievement of business targets.

Skills

Management experience

Customer service focus

Team leadership

Job description

Shipping Forecast in Liverpool, part of Mitchells & Butlers plc, is seeking a Part Time Duty Manager to work with the General Manager, guiding the team to deliver warm hospitality and memorable guest experiences.

You will train and motivate staff, model excellence, and ensure operations run smoothly while aiming to meet business targets and guest expectations. This role offers flexible shifts, strong staff discounts, pension, and generous holiday provisions.