Guest Experience Duty Manager | Flexible Shifts & Perks

Mitchells & Butlers PLC; Bolton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible shifts

33% brand discount

Friends & family discount

Wagestream

Gym discounts

Team socials

Pension

25 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC's Sizzling Pub & Grill in Bolton is recruiting a Duty Manager to partner with the General Manager. You will lead a team, oversee daily operations, and ensure guests have an exceptional experience from greeting to service.

You’ll train and inspire your team, model behaviours, and drive toward business targets while maintaining high standards of hospitality and safety in a busy pub environment.

Qualifications

• Management experience required.
• Train and inspire your team to deliver great food, drink and service.
• Be a role model and guide development within your team.
• Ensure guests are cared for and that the guest experience is welcoming.

Responsibilities

• Use your management experience to assist the General Manager in day-to-day operations.
• Train and inspire your team to deliver food, drink, and service to a high standard.
• Be the role model and guide development within your team.
• Ensure guests are cared for and feel welcomed at all times.
• Strive towards and achieve business targets.

Skills

Leadership

Staff development

Customer service

Shift management

Job description

Mitchells & Butlers PLC's Sizzling Pub & Grill in Bolton is recruiting a Duty Manager to partner with the General Manager. You will lead a team, oversee daily operations, and ensure guests have an exceptional experience from greeting to service.

You’ll train and inspire your team, model behaviours, and drive toward business targets while maintaining high standards of hospitality and safety in a busy pub environment.