Guest Experience Attendant - Flexible Hours (Cambridge)

Gonville Hotel Cambridge; Cambridge; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Hotel discounts

Holiday allowance (28 days)

Discounts across retail & F&B

Employee Assistance Line

Wagestream access

Annual stayover after 1 year

Referral bonus £250

Training & progression

Job summary

Gonville Hotel Cambridge is seeking a Housekeeping Attendant to join our team. You will be responsible for maintaining the highest cleanliness standards throughout the hotel, ensuring guests receive an excellent experience.

Reporting to the Head Housekeeper, you will perform all required cleaning tasks, help keep guest rooms and public areas pristine, and contribute to a warm, inviting stay for our guests in central Cambridge.

Qualifications

• Experience in housekeeping or guest-facing roles preferred.
• Ability to maintain high cleanliness standards.
• Excellent guest service and communication.

Responsibilities

• Welcoming and assisting guests; addressing service needs.
• Ensure rooms and public areas are clean and well-presented.
• Maintain high levels of customer satisfaction in line with standards.

Skills

Customer service

Attention to detail

Team player

Self-motivated

Job description

Gonville Hotel Cambridge is seeking a Housekeeping Attendant to join our team. You will be responsible for maintaining the highest cleanliness standards throughout the hotel, ensuring guests receive an excellent experience.

Reporting to the Head Housekeeper, you will perform all required cleaning tasks, help keep guest rooms and public areas pristine, and contribute to a warm, inviting stay for our guests in central Cambridge.