Guest Experience Attendant – Clean, Welcoming Spaces

Steyn Group; Bridport; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Enhanced Pension Scheme

Private Medical Insurance

Private Dental Insurance

Performance Related Bonus Scheme

Annual Performance Review

Job summary

Louma Farm and Retreat is seeking a Housekeeping Attendant to uphold the highest cleanliness and presentation standards across accommodation rooms, public spaces, and external areas.

You will work with the housekeeping team, applying SOPs and Health & Safety policies, and coordinate with suppliers for linen, laundry, and cleaning materials while maintaining meticulous records and a professional appearance.

Qualifications

• Essential: First Aid at Work, Fire Safety, COSHH, Cleaning, Manual Lifting.

Responsibilities

• Thoroughly clean, sanitise, organise, and tidy accommodation rooms, internal public areas (e.g., toilets, hallways, sitting areas), and external public areas (e.g., paved areas, terraces) following agreed procedures and standards.
• Proactively seek ways to maintain and improve standards, sharing suggestions with your Line Manager.
• Prepare hospitality areas and accommodation rooms per layout plans, guest requirements, and housekeeping procedures.
• Replenish supplies for guests and team members, maintaining standards and promptly reporting shortages.
• Check and report on housekeeping equipment, supplies, and resource levels daily.
• Follow schedules, rotas, and task lists to ensure timely and professional completion of all duties.
• Record cleaning, sanitising, and room setup duties as required; elevate any barriers to completion.
• Complete all mandatory training and consistently apply Standard Operating Procedures (SOPs) and Health & Safety policies.
• Ensure all necessary signage, barriers/screens, equipment, and support measures are in place and adhered to for efficient and safe operations.
• Coordinate with approved suppliers for linen, laundry, chemicals, refuse collection, and specialist services.
• Ensure correct use and control of chemicals, materials, and methods as per procedures; maintain up-to-date COSHH and MSDS knowledge and compliance.
• Organise collection and disposal of linen, rubbish, and waste; coordinate timely, concealed transfer to designated collection points.
• Liaise with approved third parties for scheduled waste and refuse collection in line with company policies.
• Maintain high standards for handling and issuing clean and ironed linen, conducting quality checks on materials and services.
• Provide support to other departments with movement of items and area setups as required.
• Maintain accurate records for quality control purposes.

Education

First Aid at Work

Fire Safety

COSHH

Cleaning

Manual Lifting

Job description

Louma Farm and Retreat is seeking a Housekeeping Attendant to uphold the highest cleanliness and presentation standards across accommodation rooms, public spaces, and external areas.

You will work with the housekeeping team, applying SOPs and Health & Safety policies, and coordinate with suppliers for linen, laundry, and cleaning materials while maintaining meticulous records and a professional appearance.