Guest Experience Associate — Flexible Shifts

Genting Casinos UK Ltd.; Sheffield; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Private GP helpline

Pension scheme

Life assurance

Employee assistance programme

20% discounted gym membership

Mental health support

Flexible benefits

Health Cash Plan

Critical illness cover

Dental insurance

Travel insurance

Health Screening

Career development opportunities

Genting Academy online learning portal

Long service awards

Staff social fund

Annual company Christmas present

Job summary

Genting Casinos UK Ltd. in the United Kingdom is seeking hospitality team members to deliver excellent customer service in bars and restaurants. You will follow company procedures, work to health and safety standards and contribute to a lively, guest-focused environment.

Responsibilities include till operation, serving food and drinks, clearing tables and maintaining presentation while being flexible to night and weekend shifts. The role promises a competitive salary and broad employee benefits.

Qualifications

• Excellent customer care while following procedures, processes and health and safety regulations.
• Effective team player contributing to business improvement.
• Till operation and cash handling experience.
• Prepare and serve food and drinks to a high standard.
• Clear tables and store items correctly after use.
• Able to work flexible shifts including night shifts and weekends.

Responsibilities

• Provide excellent customer service in our bars and restaurants.
• Adhere to company procedures, processes and health and safety regulations.
• Operate tills and handle cash accurately.
• Prepare and serve food and drinks with high presentation standards.
• Maintain cleanliness and store crockery/utensils correctly.

Skills

Customer service

Team player

Cash handling

Food & drinks service

Table clearing

Flexible shifts

Job description

Genting Casinos UK Ltd. in the United Kingdom is seeking hospitality team members to deliver excellent customer service in bars and restaurants. You will follow company procedures, work to health and safety standards and contribute to a lively, guest-focused environment.

Responsibilities include till operation, serving food and drinks, clearing tables and maintaining presentation while being flexible to night and weekend shifts. The role promises a competitive salary and broad employee benefits.