Guest Experience Ambassador

PGL; United Kingdom; On-site; GBP 14,320 - 20,395; Full time

Benefits offered by this job

Paid volunteering days

Birthday off

Access to Wellbeing Hub

Discounts in on-site shops

Job summary

A leading adventure organization in the UK is seeking a Guest Support Assistant to provide an outstanding welcome and assist guests during their stay. Candidates should possess customer service experience, with a friendly and professional approach. PGL offers competitive pay, opportunities for overtime, and several employee benefits, including birthday off and access to a Wellbeing Hub. Join a passionate team dedicated to enriching children's lives through adventure and outdoor experiences.

Qualifications

• Experience in a customer service role is required.
• Friendly and professional demeanor is essential.
• Ability to work as part of a team.

Responsibilities

• Provide a welcoming experience to guests.
• Assist guests with any questions or queries during their stay.
• Ensure a friendly and professional environment.

Skills

Customer service experience

IT systems competency

Passionate about adventure

Team player

Resilient during peak periods

Job description

A leading adventure organization in the UK is seeking a Guest Support Assistant to provide an outstanding welcome and assist guests during their stay. Candidates should possess customer service experience, with a friendly and professional approach. PGL offers competitive pay, opportunities for overtime, and several employee benefits, including birthday off and access to a Wellbeing Hub. Join a passionate team dedicated to enriching children's lives through adventure and outdoor experiences.