Guest Environment Expert

Energy Vault; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join Energy Vault as a Guest Environment Expert, where you'll play a crucial role in creating memorable experiences for guests through meticulous housekeeping. This position involves maintaining cleanliness in areas of the hotel, responding to guest needs, and ensuring high standards of service are upheld.

Benefits

401(k) plan

Paid time off

Childcare discounts

Employee assistance plan

Discounts at Marriott properties

Qualifications

• Ability to perform physical tasks, including lifting up to 50 pounds.
• Familiarity with housekeeping duties and procedures.
• Professional appearance and communication skills.

Responsibilities

• Maintain cleanliness of rooms and public spaces.
• Respond to guest requests and deliver items.
• Stock carts and manage supplies efficiently.

Skills

Attention to Detail

Time Management

Customer Service

Job description

Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.

The pay range for this position is $17.51 to $18.54 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts and other wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.