Guest-Centric Shift Supervisor | Lead & Train Team

EGO - Sheffield City Centre; Sheffield; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension

28 days annual holiday

Discounts across brands

Free shares

Wagestream access

Employee helpline

Job summary

EGO - Sheffield City Centre is seeking a Shift Supervisor to warmly welcome guests, lead a team and deliver great service across our Mediterranean-inspired menu. You’ll train colleagues, maintain safety standards and help drive a positive guest experience in a busy city-centre venue.

As part of Mitchells & Butlers, you’ll enjoy benefits including a pension, 28 days holidays, staff discounts, and access to Wagestream. Competitive salary is offered with opportunities to grow within the group.

Qualifications

• Customer service excellence and guest care.
• Lead and develop team members on shift.
• Facilitate staff training and coaching.
• Maintain cleanliness and safety standards on site.

Responsibilities

• Be part of day-to-day site operations as host and supervisor.
• Lead the shift and role-model for teams.
• Support training and development of team members.
• Ensure high standards of cleanliness, safety and guest experience.

Skills

Guest service

Team leadership

Training staff

Shift supervision

Health & safety

Education

Basic hospitality qualification or equivalent

Tools

POS systems

Job description

EGO - Sheffield City Centre is seeking a Shift Supervisor to warmly welcome guests, lead a team and deliver great service across our Mediterranean-inspired menu. You’ll train colleagues, maintain safety standards and help drive a positive guest experience in a busy city-centre venue.

As part of Mitchells & Butlers, you’ll enjoy benefits including a pension, 28 days holidays, staff discounts, and access to Wagestream. Competitive salary is offered with opportunities to grow within the group.