Shift Supervisor

EGO - Sheffield City Centre; Sheffield; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension

28 days annual holiday

Discounts across brands

Free shares

Wagestream access

Employee helpline

Job summary

EGO - Sheffield City Centre is seeking a Shift Supervisor to warmly welcome guests, lead a team and deliver great service across our Mediterranean-inspired menu. You’ll train colleagues, maintain safety standards and help drive a positive guest experience in a busy city-centre venue.

As part of Mitchells & Butlers, you’ll enjoy benefits including a pension, 28 days holidays, staff discounts, and access to Wagestream. Competitive salary is offered with opportunities to grow within the group.

Qualifications

• Customer service excellence and guest care.
• Lead and develop team members on shift.
• Facilitate staff training and coaching.
• Maintain cleanliness and safety standards on site.

Responsibilities

• Be part of day-to-day site operations as host and supervisor.
• Lead the shift and role-model for teams.
• Support training and development of team members.
• Ensure high standards of cleanliness, safety and guest experience.

Skills

Guest service

Team leadership

Training staff

Shift supervision

Health & safety

Education

Basic hospitality qualification or equivalent

Tools

POS systems

Job description

As Shift Supervisor atEGO - Sheffield City Centre, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Ego, a family of Premium Pubs & Restaurants as unique as our locations from city centre to community pub we are full of character. Our menu is inspired by the Mediterranean, taking our guests across the continent. If you appreciate our individual character and style, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Lovedining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline - to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary