Guest-Centric Shift Supervisor | Hospitality Team Leader

March Hare; Birmingham; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Flexible shifts

33% discounts across brands

20% discounts for friends and family

Wagestream access

Free shares for employees

Team socials

Job summary

March Hare in the Vintage Inns collection is seeking a Shift Supervisor to welcome guests and lead a team with a passion for great service and training. You’ll host, serve, and mentor your team to keep guests coming back for more.

Join a warm, pub atmosphere with pension, 28 days paid holiday, shopping discounts, and other staff benefits. You’ll lead shifts, maintain high standards of cleanliness and safety, and help develop your team in a busy hospitality environment.

Qualifications

• Experience in hospitality and guest-facing roles.
• Ability to train and develop team members.
• Strong leadership and communication skills.

Responsibilities

• Be part of the day-to-day running of the site as a host and lead your team.
• Be a shift leader and role model for your team.
• Lead training and maintain high standards of cleanliness and safety.

Skills

Guest service

Team leadership

Training & development

Job description

March Hare in the Vintage Inns collection is seeking a Shift Supervisor to welcome guests and lead a team with a passion for great service and training. You’ll host, serve, and mentor your team to keep guests coming back for more.

Join a warm, pub atmosphere with pension, 28 days paid holiday, shopping discounts, and other staff benefits. You’ll lead shifts, maintain high standards of cleanliness and safety, and help develop your team in a busy hospitality environment.