GTM Insights Analyst - GTM Analytics

Qualtrics; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Wellness Reimbursement

QGroup Communities; MOSAIQ, Green Team

Competitive benefits packages

Job summary

Qualtrics, a global leader in Experience Management, is seeking a GTM Insights Analyst to analyze data, drive insightful reporting, and provide strategic recommendations for go-to-market operations. You will collaborate with sales, marketing, and customer success to surface opportunity areas and influence business outcomes.

You will transform complex data into visual dashboards, partner with stakeholders to prioritize requests, and grow your expertise in cross-functional GTM processes within a

Qualifications

• 2-7 years experience in visual reporting tools such as Tableau; experience with SQL and data manipulation/transformation
• Relevant experience with sales operations, CRM systems, or sales planning processes is a plus
• Able to deal with ambiguity in a fast-paced growth environment, manage strict SLAs and communicate effectively to a global audience
• Degree from a top-tier university with a quantitative or systems focus (e.g. informations systems, computer science, STEM, business analytics, finance, data science)

Responsibilities

• Perform quantitative and qualitative analysis leading to actionable insights for stakeholders
• Handle inbound requests from field teams for data analysis and decision support
• Transform complex data sets into actionable insights using Tableau, Excel, Python, R, MySQL and other tools
• Create queries, views, reports, and dashboards for easy consumption
• Own end-to-end go-to-market analytics projects from discovery to implementation

Skills

Analytical thinking

Problem solving

Communication

Attention to detail

Time management

Education

Degree in a quantitative field

Tools

Tableau

SQL

MySQL

Python

R

Job description

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention - but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you'll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

GTM Insights Analyst - GTM Analytics

Why We Have This Role

The Qualtrics GTM Planning & Insights team is looking for a GTM analyst who wants to make an impact on a fast-growing business, can conduct in depth analytics and reporting, and can make strategic recommendations for the company. This role is essential to enabling our go-to-market revenue operations and surfacing valuable insights on opportunity areas to our field teams.

How You’ll Find Success

• Analytical and data-oriented, with great troubleshooting and problem-solving skills.
• Has an eye for quality and scalability.
• Excellent organizational skills with the ability to multitask, prioritize, and manage time effectively.
• Ensures accuracy of work through attention to detail.
• Takes initiative, learns quickly, understands expected outcomes, absorbs context, and works proactively to get results.

How You’ll Grow

• Grow your data analysis, problem solving, and communication skills across while developing expertise in sales and go-to-market operations.
• Learn how global sales, customer success, and marketing teams operate, and improve the data/systems/insights that drive their growth
• Opportunity to help build a team and function team from the ground up

Things You’ll Do

• Perform quantitative and qualitative analysis leading to actionable insights, assisting stakeholders throughout the business on special projects / reports.
• Handle inbound requests from field teams for data analysis, data requests, and decision making support. Proactively work with internal stakeholders to prioritize needs and/or requests on a weekly basis.
• Transform complex data sets into actionable insights using analytical, visualization, and data tools such as Tableau, Excel, Python, R, MySQL, etc. Create queries, views, reports, and easy-to-consumption dashboards/visualizations.
• Own end-to-end problem solving efforts from the discovery & exploration phase through to implementation.
• Own an entire area of go-to-market operations: taking projects from start to finish with high quality and impact, acting as the "subject-matter-expert", and collaborating with stakeholders to ensure the analytics are being used to drive business outcomes.

What We’re Looking For On Your Resume

• 2-7 years experience in visual reporting tools such as Tableau; experience with SQL and data manipulation/transformation
• Relevant experience with sales operations, associated CRM systems (i.e. salesforce.com or SAP C4C), or sales planning processes is a plus
• Able to deal with ambiguity in a fast-paced growth environment, manage strict SLAs and communicate effectively to a global audience
• Degree from a top-tier university with a quantitative or systems focus (e.g. informations systems, computer science, STEM, business analytics, finance, data science)

What You Should Know About This Team

• GTM Planning & Insights plays a critical role in managing the operating rhythm of our global go-to-market field teams.
• Core responsibilities include territory planning, quota setting, pipeline and capacity health, customer health, performance management, and customer journey analytics.
• If you are ready for a new high-impact challenge, we encourage you to apply.

Our Team’s Favorite Perks And Benefits

• Wellness Reimbursement each quarter to reimburse wellness activities including gym memberships, massages, workout equipment, meditation apps, and more
• Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women's Leadership Development, which exist as places for support, allyship, and advocacy.
• Competitive benefits packages

The Qualtrics Hybrid Work Model

Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.