GTM Analyst

Civica; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Civica is hiring a GTM Sales Analyst to drive sales decision-making through impactful data insights. The role involves collaborating with sales leaders, optimising analytics dashboards, and supporting a global salesforce, offering a dynamic environment for growth and innovation.

Benefits

25 days annual leave + bank holidays

Pension contributions (5% employer match)

Private medical insurance

Referral bonuses

Options for extra leave days

Qualifications

• Experience as a GTM/Sales Analyst in a SaaS environment.
• Ability to present complex analysis to senior stakeholders.
• Advanced proficiency in spreadsheets, SQL, and Tableau.

Responsibilities

• Act as the key analytics partner for sales organisations.
• Define and monitor KPIs for sales effectiveness.
• Enhance and optimise data dashboards for quick decisions.

Skills

Data Analytics

Sales Reporting

KPI Monitoring

SQL

Tableau

Job description

We're Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.

As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Why You'll Love This Opportunity as GTM Sales Analyst

We are seeking a highly motivated individual to join the GTM Analytics team. In this role, you will act as the key analytics business partner for the sales organisations, driving decision-making by owning key dashboards, delivering analysis, and providing insights that directly impact sales effectiveness and growth strategies.

• You will be the primary point of contact for all data insights within the sales organisations and operations teams to drive alignment, inform strategy, and deliver impactful insights.
• Define, monitor, and refine Key Performance Indicators (KPIs) to measure success, while providing actionable insights based on a deep understanding of both data and the Sales & Sales Enablement environments.
• Continuously enhance and optimise dashboards and data sources, improving speed, accuracy, and accessibility to ensure data-driven decisions are made quickly and effectively across the organisations.
• Partner with IT to ensure a robust data infrastructure that maintains the highest standards of data quality, accessibility, and reliability for generating actionable insights.
• Collaborate with sales leaders, analytics, and finance teams to maintain consistency in data definitions and calculations, ensuring cohesive reporting and decision-making across departments.

Requirements

What you will do to be successful in this role:

• Experience as a GTM/Sales Analyst in a SaaS environment with a passion for data.
• Support a global multi-national salesforce specialising in data analytics and sales reporting.
• Ability to confidently present complex analysis and models to senior and executive stakeholders, distilling technical findings into clear and actionable insights.
• Advanced proficiency in tools such as spreadsheets, SQL databases, and Tableau, with a track record of turning large datasets into concise, actionable summaries.
• Strong understanding of building scalable visualizations and models in a fast-growing organization, ensuring insights are easily accessible and adaptable to evolving needs.

Benefits

We want you to bring your whole self to work. If you think you have what it takes but don't meet every point, please still get in touch. We'd love to chat.

Why you'll love working with us:

• Time Off & Work-Life Balance: 25 days annual leave + bank holidays, with options to buy extra days, and up to 3 additional days off for volunteering.
• Financial Well-being & Security: Pension contributions (5% employer match), income protection, life assurance, and critical illness cover.
• Health & Perks: Private medical insurance, health cash plan, dental insurance, employee-led communities, and referral bonuses.

At Civica, we are committed to building an inclusive and diverse workplace. We welcome applicants from all backgrounds and experiences. We are an equal opportunity employer and support adjustments or accommodations needed during our recruitment process.