GSOC - Operations Analyst

Securitas UK; Linlithgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a dedicated security team as an Operations Analyst, where your commitment to safety will be valued. This role offers regular overtime and excellent opportunities for career progression within an industry-leading company. As a vital member, you will engage in essential security duties, monitor alarm activations, and coordinate responses across Europe, the Middle East, and Africa. If you're ready to take on this important role and be part of a professional team, apply today!

Benefits

Free Gym access

Free parking

Qualifications

• SIA licence preferred; willingness to train is acceptable.
• Good communicator and team player with strong computer skills.

Responsibilities

• Monitor and respond to alarm activations across multiple countries.
• Provide advice and report incidents using designated protocols.
• Coordinate communication between client sites and management.

Skills

Good communication

Team player

Multi-tasking

Computer skills

Written comprehension

Verbal comprehension

Calm under pressure

Clear advice provision

Understanding of safety operations

Education

SIA licence

5-year checkable history

Job description

Company Description

Join our dedicated security team as an Operations Analyst, where your commitment to safety and security will be valued and rewarded. This role offers regular overtime and excellent opportunities to progress within an industry-leading company.

As a vital member of our team, you will engage in a variety of essential security duties.

Position Details

• Role: Operations Analyst
• Salary: £13.58 per hour
• Hours: 42 Hours per week
• Schedule: 4 on 4 off days & nights
• Benefits: Free Gym access, Free parking
• Qualifications: SIA preferable but not essential, Experience preferable but not essential

If you're ready to take on this important role and be part of a professional team, apply today!

Job Description

• The GSOC is the coordination focal point for security operations monitoring and crisis response across Europe, the Middle East, and Africa (EMEA).
• The GSOC operates 24/7, 365 days a year, involving Operations Analysts and management.
• As an Operations Analyst, you will be the initial point of contact for inquiries and communications with national and international clients by monitoring and responding to alarm activations across many different countries.
• You will provide advice to callers and report incidents using the designated procedures and protocols set out by our clients.
• You will maintain appropriate and timely coordination between client sites, personnel, and the relevant management teams daily.

Qualifications

• SIA licence (or willingness to train to achieve this)
• Right to work in the UK with a 5-year checkable history
• Good communicator, team player, and multi-tasker
• Good computer skills
• Strong written and verbal comprehension
• Able to remain calm and professional
• Ability to provide clear and concise advice
• Understanding of or ability to learn safety and security operations and procedures

Additional Information

We welcome you to consider a career with Securitas UK, part of a global team of over 375,000 professionals.

Ready to take the next step? Click 'I’m Interested' to submit your CV. For questions, contact us at [e-mail].

Why Choose Securitas UK?

Our mission is to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We promote empowerment, innovation, and growth, offering industry-leading training and career development opportunities.

What You Can Expect

Our dedicated Recruitment Team carefully reviews every application. We appreciate your patience. Need support? Reach out via email.

Diversity & Inclusion: Be Yourself at Securitas

We are an all-inclusive employer, embracing individuality and diversity. Our belonging strategy includes:

• Career Growth: From apprenticeships to leadership programs
• Inclusive Leadership: Respect, transparency, collaboration
• Fair Pay & Benefits: Competitive, equitable compensation

Our Commitment to You

We support our workforce through initiatives such as:

• Employee Networks for connection and policy influence
• Race at Work Charter & Armed Forces Covenant
• Disability Confident Employer with Reasonable Adjustment Passport and guaranteed interview for disability disclosures
• Health & Well-being Programs
• Neurodiversity Top Employer Certification

We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month.

Take the Next Step

Join us and be part of a team that values you. Click ‘Apply Now’ and start your career with Securitas UK today!