Grwp Higher Education Admissions and Careers Officer

TieTalent; Colwyn Bay; On-site; GBP 22,000 - 30,000; Full time

Job summary

TieTalent seeks a dedicated and friendly student support service professional for its higher education students and apprentices in Colwyn Bay. The role involves managing admissions and providing guidance on courses and funding, alongside excellent customer service, communication, and IT skills. This full-time position includes a compelling benefits package and aims to provide impactful support to prospective students.

Benefits

Annual leave of 28 days plus public holidays

Pension scheme: Local Government Pension Scheme

Qualifications

• Experience in careers guidance.
• Solid understanding of higher education funding.
• Ability to work flexibly in a dynamic environment.

Responsibilities

• Overseeing the admissions process in collaboration with Personal Tutors and Learner Services staff.
• Managing UCAS and college application systems.
• Providing accurate information and guidance on courses and funding.
• Engaging in annual Confirmation and Clearing activities.
• Supporting recruitment events.

Skills

Customer Service

Communication

IT Skills

Careers Guidance

Job description

About us

Grwp Llandrillo Menai was established in 2012 through mergers between Coleg Llandrillo, Coleg Menai, and Coleg Meirion-Dwyfor. It employs 2,000 staff and serves approximately 21,000 students, including over 1,500 higher education students, across Anglesey, Conwy, Denbighshire, and Gwynedd.

The Grwp aims to support North Wales' economy by equipping local people with the skills and qualifications needed for regional success. Its wide range of courses, high-quality learning experiences, excellent facilities, and talented staff contribute to these goals. Additional opportunities for local study towards degrees and professional qualifications allow more young and mature learners to reach their potential. The University Centre at the Rhos-on-Sea Campus offers excellent facilities for higher education students.

Our mission, 'Improving People's Futures,' reflects our commitment as a further education provider. While delivering successful qualifications is crucial, we also impact social cohesion and economic development. We aim to be central to our communities and serve as the skills engine driving North Wales' success.

Job Purpose

To provide an effective, efficient, and friendly student support service to prospective higher education students and apprentices studying at Coleg Llandrillo, Coleg Menai, and Coleg Meirion Dwyfor. Responsibilities include overseeing the admissions process in collaboration with Personal Tutors and Learner Services staff; managing UCAS and college application systems; providing accurate information and guidance on courses and funding; engaging in annual Confirmation and Clearing activities; and supporting recruitment events.

The ideal candidate will have experience in careers guidance, a solid understanding of higher education funding, and the ability to work flexibly in a dynamic environment. Excellent customer service, communication, and IT skills are essential.

Additional Details

• Weekly hours: 37 hours, full-time
• Annual leave: 28 days plus public holidays, increasing to 32 days after 5 years of continuous service
• Up to 5 days closure days per year, determined annually
• Pension scheme: Local Government Pension Scheme

Location

Colwyn Bay, Wales, United Kingdom

Languages

• English