Groups & Events Administrator

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a proactive Groups & Events Administrator to join their dynamic team. This role is pivotal in ensuring seamless organization of group reservations and events, where attention to detail and strong organizational skills are paramount. You will be the key point of contact for planning logistics and managing administrative tasks, contributing to the creation of unforgettable experiences for guests. With a commitment to employee growth and a vibrant work environment, this position offers a unique opportunity to thrive in a fast-paced setting while enjoying a range of enticing employee benefits.

Benefits

6 complimentary nights a year at any Lore Group hotel

50% Employee discount at over 800 partner hotels

50% discount in Lore Group restaurants

Contribution towards Health - Cash Plan

Life Assurance

Bespoke training programmes

Free meals on duty

Quarterly employee award ceremonies

Employee assistance programme

Incentives such as Ride-to-Work

Qualifications

• Experience in event coordination, group reservations, or hotel administration preferred.
• Strong organisational skills and attention to detail are essential.

Responsibilities

• Support the Groups and Events team with administrative tasks.
• Manage logistics for internal and marketing department events.
• Handle booking paperwork and ensure systems are up to date.

Skills

Organisational Skills

Communication Skills

Event Coordination

Multitasking

Hospitality Passion

Tools

Delphi

Opera

Job description

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A lifestyle hotel based on London's eccentric South Bank. With over 359 bedrooms, award-winning food and drink outlets, and an electric energy, Sea Containers London is a destination where glamour meets brutalism — and it's your London anchor on the River Thames.

As our Groups & Events Administrator, you will be responsible for providing seamless support in organizing group reservations and events, ensuring every detail is flawlessly executed. Your duties will include:

1. Supporting the Groups and Events team with general administrative tasks
2. Being the key point of contact to book and plan all logistics for internal and marketing department events
3. Handling administrative tasks related to group and event bookings, including processing deposits, issuing invoices, and managing event-related paperwork
4. Ensuring Delphi & Opera systems are up to date with all booking information, including updates provided by the team

What We're Looking For

• A proactive, detail-focused individual with strong organisational skills
• Excellent communication and interpersonal abilities
• Experience in event coordination, group reservations, or hotel administration (preferred)
• Ability to multitask and work efficiently in a fast-paced environment
• A passion for hospitality and creating memorable experiences

At Sea Containers London, we are committed to providing our employees with the skills and support needed to deliver extraordinary experiences and grow in their careers. We also offer a wide range of benefits including:

• Guest experience including dinner and drinks
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• Discounts in our spa and cinema
• Contribution towards Health - Cash Plan
• Life Assurance
• Length of service incentives (additional holiday)
• Bespoke training programmes
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loans
• Quarterly employee award ceremonies and staff parties
• Employee assistance programme