Groups, Conference and Events Sales Executive - Maternity Cover

Hilton Worldwide, Inc.; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is seeking a Group, Conference and Events Sales Executive for maternity cover in Cambridge. You will be responsible for maximising revenue through effective management of enquiries and events. The ideal candidate possesses strong organizational skills, a positive attitude, and experience in customer service. This role offers hourly pay and a range of employee perks, including personal development programs and team member discounts.

Benefits

Free and healthy meals when on duty

Personal Development programs

Team Member Travel Program

High street discounts

28 days holiday increasing to 33 days

Discounted dental and health cover

Qualifications

• Experience in the Conference and Events function is advantageous.
• Knowledge of hotel property management systems is a plus.

Responsibilities

• Maximise revenue opportunities by driving sales leads and increasing conversions.
• Manage an events schedule to maximise yield.
• Build strong relationships with customers to understand their needs.

Skills

Good organisational and administration skills

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Confident telephone manner

High level of IT skills

Job description

Overview

Groups, Conference and Events Sales Executive - Maternity Cover (HOT0BYJ7)

Work Location: Hilton Cambridge City Centre, 20 Downing Street, Cambridge CB2 3DT

Welcome to a world of opportunities at the UK’s #1 Great Place to Work 2025, as voted by our team members! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Hourly rate of £13.00 an hour

Please note that this is a fixed-term maternity cover for 12 months

A World of Rewards

Free and healthy meals when on duty

Grow your Career!

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

Role

A Group, Conference and Events Sales Executive will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions.

What will I be doing?

As a Group, Conference and Events Sales Executive, you will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions. The Group, Conference and Events Sales Executive will interact frequently with guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference and Events Sales Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Seek opportunities to increase sales and conversions within the Team
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

A Group, Conference and Events Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Demonstrated previous experience working in the Conference and Events function
• Knowledge of the hotel property management systems

Every job makes the stay.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.