Group Travel Consultant - Birmingham

Succeed Recruitment; Birmingham; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading travel company in Birmingham seeks an experienced Group Travel Consultant to create and manage bespoke tour itineraries. Applicants should have a solid background in the travel industry and excellent customer service skills. This permanent role offers competitive pay with commission and benefits, working in a fast-paced environment.

Qualifications

• Previous travel industry experience, ideally in group tours.
• Fluency in at least one modern European language is advantageous.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Providing advice about organizing tours and travel to different destinations.
• Developing travel itineraries to meet customer needs.
• Liaising with suppliers for transport, accommodation, and activities.

Skills

Attention to detail

Communication skills

Good IT skills

Fluency in European language

Enthusiasm

Flexibility

Job description

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Client:

Succeed Recruitment

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0be21863ed34

Job Views:

5

Posted:

08.07.2025

Expiry Date:

22.08.2025

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Job Description:

Group Travel Consultant - Birmingham

Salary and benefits Competitive salary plus commission & excellent benefits Contract length Permanent, Full time Locations Birmingham

Group Travel Consultant - Birmingham

Salary and benefits Competitive salary plus commission & excellent benefits Contract length Permanent, Full time Locations Birmingham

We have a brand new, fabulous opportunity for experienced travel consultants to join a specialist travel company based in the heart of Birmingham city centre. If you’re looking at building a solid career in group travel and are an expert in travel planning and organisation (and ideally have a second European language,) we’d love to hear from you!

In this fast-paced role, you’ll be working with your group leader to create, develop and organise bespoke cultural and tour itineraries to the UK, Europe, and far beyond. You’ll be the primary contact for your customers throughout the booking journey, providing outstanding customer service and managing every aspect of their trip. You’ll also liaise with suppliers and ensure that they meet the necessary standards.

This is an office-based role in Birmingham city centre and our client can offer is a competitive salary plus commission. Hours of work are Monday – Thursday 9am – 5.30pm, 9am – 4pm on Friday with reduced hours 10am – 3.30pm during August.

If this role is of interest to you, please apply online.

Role of Group Travel Consultant:

Providing advice about organising tours and travel to different destinations

Developing travel itineraries and ensuring that all the needs of the customers are met

Liaising with suppliers to make arrangements for transport, accommodation, and activities.

Building lasting relationships with customers, evaluating their trips, gathering feedback and ensuring they book again!

Dealing with payments and general administration tasks

Dealing with unforeseen issues and involvement in the out-of-hours response rota

Skills required for the role:

Previous travel industry experience and ideally, experience of arranging and selling group tours

Fluency in at least one other modern European language would be an advantage

Good attention to detail

Excellent communication skills, good telephone manner

Good IT skills

Enthusiasm, confidence, and flexibility

If you’re interested in learning more about this Group Travel Consultant role, please press the apply online button now!