Group Sales Specialist

Travel Trade Recruitment; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing Tour Operator based in South Manchester is seeking a Groups Specialist. In this role, you will engage with clients to design bespoke group holidays and deliver exceptional customer service. Ideal candidates should have a passion for travel and enjoy working in a sales-driven environment. The position offers a starting salary of £24,000 and significant opportunities for career advancement and staff discounts.

Benefits

Structured bonus scheme

Staff travel discounts

Ongoing mentoring and development

Qualifications

• Passion for travel and interest in the industry.
• Ability to communicate effectively with clients.
• Motivated and focused on delivering excellent service.

Responsibilities

• Communicate with clients to establish their group booking requirements.
• Design bespoke group holidays tailored to client needs.
• Provide exemplary customer service to new and repeat clients.
• Organise complex worldwide trips using GDS tools.

Skills

Relationship building

Attention to detail

Customer service

Sales motivation

Job description

Role: Groups Specialist

Salary: FROM £24,000 depending on experience

Location: South Manchester

Hours: Mon-Sat (half day Saturdays on a rota and no Sundays!)

Are you passionate about travel and eager to get into the industry? Do you love to learn and are looking for an opportunity to get into the travel industry or progress your early travel industry career? If you are based in South Manchester, this your chance!

My client, an established but growing Tour Operator are looking for an ambitious, outgoing, and motivated individual to join their Groups Department. Full training on the role and systems will be given and for anyone who aspires to work in the travel industry, this is a fantastic opportunity!

The Role:

You will be communicating with our amazing clients by phone or email, engaging with new and loyal repeat clients, establishing their requirements, and assisting them through every step of their journey for their group booking.

• Establishing the client's wants and needs and maximising the potential in every trip
• Designing bespoke group holidays and creating the best experience for our clients
• Organising complex worldwide trips and delivering an exemplary service for our esteemed clients
• Providing excellent customer service to all clients whether new or existing
• Using the GDS and all tools provided to create perfect tailor-made trips

Is this position the right move for you?

• Do you enjoy building relationships?
• Have a passion for travel and an interest in the industry?
• Do you love the buzz of a sales team atmosphere?
• Are you motivated and focused with good attention to detail?

(If you answered yes to the above, APPLY NOW!)

The Package:

• Basic salary from £24,000 depending on experience
• Fully office based
• Mon-Sat (half day Saturdays on a rota and no Sundays!)
• Structured bonus scheme
• Fantastic incentives
• Supportive environment from both colleagues and Management
• Ongoing mentoring, development, and call coaching
• Staff travel discounts

And much more!

Interested? Simply click 'apply'. Alternatively, please contact Nichola on 01619236120 or email your CV to [e-mail]