Group Sales Manager

Rosewood London; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel is seeking a Group Sales Manager to enhance group business through effective sales strategies while acting as a brand ambassador. Key responsibilities include converting enquiries to sales, market analysis, and maintaining client relationships, essential for maximising occupancy and revenue. Candidates should have previous experience in luxury sales and excellent communication skills.

Benefits

Complimentary room nights worldwide

Food & Beverage and Spa discounts

31 days paid holiday

Private medical cover

Company pension scheme

Recognition and reward programmes

Qualifications

• Previous Sales, Event Sales or Services experience in a luxury hotel preferred.
• Ability to work in a team and build relationships.
• Highly organised and proactive in task coordination.

Responsibilities

• Maximising revenue and occupancy through converting enquiries into sales.
• Responding to group enquiries promptly.
• Acquiring and developing group business for the hotel.

Skills

Sales Experience

Negotiation

Customer Relationship Management

Market Intelligence

Communication

Tools

Events Sales Management Systems

Job description

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Role

We are currently looking for a Group Sales Manager to join Sales and Marketing team at Rosewood London. Our Group Sales Managers are appointed to grow the group base by analysing, negotiating and converting demand, while acting as a brand ambassador to secure reputable and lucrative business for the hotel.

Key expectations of this role are

• Converting enquires into sales in order to maximise revenue and occupancy.
• Responding to group enquiries (all leads with minimum 10 peak room nights) via phone, email, RFP channels, direct and walk-ins to the hotel, before end of business day and no more than 24 hours later.
• Acquiring, retaining and developing group business for the hotel and understanding the comp set and retrieving market intelligence.
• Analysing, properly qualifying, negotiating, and preparing proposals, contracts, and addendums according to hotel availability and demand while maintaining price integrity and ensuring a high level of groups conversion from short and long lead requests.
• Being an ambassador for our exceptional meeting space offerings, and use your expertise to maximise yield in alignment with the strategic goals of the events department.
• Developing database of contacts of clients and ensuring regular communication and updating of hotel latest news.

Profile

• Previous Sales, Event Sales or Services experience in a luxury hotel preferred
• The ability to work in a team and build relationships with the others.
• Being highly organised and proactive in coordinating your tasks.
• Understanding of the function of events sales management systems preferred.
• The ability to clearly communicate in written and spoken English via several different communication channels.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.

• Complimentary room nights worldwide
• Property Food & Beverage and Spa discounts
• 31 days paid holiday including bank and public holidays
• Private medical cover
• Company pension scheme and life assurance
• Recognition and reward programmes
• Earn cash back when you shop online through ‘MyRosewood London’