Group Sales Manager

Highland Coast Hotels; Inverness; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the Scottish Highlands is seeking a Group Sales Manager. This hybrid role requires a proactive relationship builder to grow sales across its hotel portfolio. The successful candidate will have a proven track record in hospitality sales, coupled with strong interpersonal skills and a passion for showcasing the best of the Highlands.

Benefits

Discounts on accommodation, food, and beverages

Professional development opportunities

EyeMed

Cycle Scheme

Employee discount platform

Employee Assistance Programme

Refer a Friend incentive scheme

Qualifications

• Experience in sales and managing client relationships is essential.
• Comfortable in both face-to-face and virtual environments.
• Ability to work independently in a hybrid role.

Responsibilities

• Drive corporate, group, and leisure sales across hotel portfolio.
• Work closely with commercial and reservations teams.
• Convert leads and support event-driven business delivery.

Skills

Sales acumen

Interpersonal skills

Negotiation skills

Customer experience focus

Education

Experience in hospitality, travel, or tourism sectors

Job description

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Highland Coast Hotels is a
collection of unique, characterful hotels located along the stunning North
Coast 500 route in the Scottish Highlands. Our properties offer guests an
authentic Highland experience, combining warm hospitality with incredible landscapes,
local produce, and immersive cultural heritage. From boutique lodges to grand
country houses, each of our hotels reflects the charm and spirit of its
location. Our Highland gateway property is Lochardil House in Inverness, a
beautiful property nestled in a leafy part of the city, which also acts as a
base for our senior leadership team.

The Position

We are seeking a dynamic and
results-driven Group Sales Manager to join our growing team. This hybrid role
is based partly from home and partly from our hub at Lochardil House in
Inverness, so applicants must live within a reasonable commuting distance. You
will play a key role in growing revenue across our hotel portfolio by driving
corporate, group, and leisure sales, developing strong client relationships,
and identifying new opportunities to build awareness of our brand.

You will work closely with the
commercial and reservations teams to deliver against business goals, with a
focus on lead generation, account management, conversion, and business
development. The role also includes a dotted
reporting line from the Sales & Events Coordinator at Lochardil House, who
will work with you to help convert event sales leads and support the delivery
of event-driven business.

This is a part-time position, initially offered at three days per week, with flexibility on which days are worked

The Person

You will be a confident
communicator and proactive relationship builder, ideally with experience in the
hospitality, travel, or tourism sectors. A natural self-starter, you are as
comfortable in face-to-face meetings as you are delivering creative sales campaigns.
You’ll be motivated by targets and passionate about showcasing the best of the
Highlands to a range of audiences including travel agents, group organisers,
and corporate clients.

You will need to demonstrate:

• Strong sales acumen with the ability to convert
  leads and manage a pipeline
• Excellent interpersonal and negotiation skills
• Ability to plan and manage time independently in a
  hybrid role
• A passion for hospitality, customer experience, and
  the Scottish Highlands

The Package

• Contract: Full-time, permanent
• Location: Hybrid – home working and from
  Lochardil House, Inverness
• Discount for you and your family and friends
  on accommodation, food and beverages
• Opportunities for professional development
  and growth within the company
• EyeMed
• Cycle Scheme
• Employee discount platform providing savings
  at 130,000 retail and entertainment including supermarkets, holidays, shopping
  and restaurants
• Employee Assistance Programme
• Refer a Friend incentive scheme

If you're ready to be part of a
business that’s putting the Highlands on the map, we’d love to hear from you.
Apply now and help us drive the next chapter of Highland Coast Hotels’ growth.

About Highland Coast Hotels

We are a collection of unique hotels located along the North Coast 500
with our people at the very heart of what we do. Spirit, warmth, authenticity,
that’s what we look for. We encourage curiosity, energy, passion, and fun.
Creating experiences that exhilarate and enlighten our guests as we showcase
the very best in Highland Hospitality. It’s important to us that we nurture and
develop our people to be the very best they can be. Training and career
opportunities are on offer along with fabulous work locations, great rates of
pay, flexible hours, and lots of other lovely perks. Find out more
athighlandcoasthotels.com.