Group Quality Coordinator

Alfred H Knight; West Kirby; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Pension

Life assurance

Employee assistance programme

Job summary

Alfred H Knight in Liverpool, UK, invites a Group Quality Coordinator to oversee the Integrated Quality Management System in our laboratories, ensuring ISO/IEC 17025 compliance and high analytical integrity. The role acts as liaison with clients, manages quality projects, trains staff, and analyzes performance metrics to drive improvements across metals, minerals and related analyses.

Candidates should have a Bachelor's degree in Quality or Analytical Chemistry, 5+ years in ISO/IEC 17025 labs,

Qualifications

• Statistical evaluation of QC data, measurement uncertainty, and control charting.
• Excellent written and verbal communication for client reports and explanations.
• Understanding ISO/IEC 17025 standards and accreditation body requirements.
• Experience with internal and external audits and regulatory inspections.
• Root cause analysis and corrective action implementation.
• Strong relationship-building and client management skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Ability to work independently and in a team.

Responsibilities

• Oversee the IQMS in accordance with ISO/IEC 17025 and corporate quality policies.
• Monitor, analyse, and report on laboratory quality performance.
• Act as liaison between the laboratory and clients on quality-related matters.

Skills

Statistical Analysis

Client Communication

Communication

Regulatory Knowledge

Auditing

Problem Solving

Interpersonal Skills

Organisation

Independence

Ethics & Integrity

Education

BSc in Quality/Analytical Chemistry

Tools

LIMS

Job description

quality-related data, including proficiency testing, control charts, and non-conformances to ensure the integrity and accuracy of geochemical analytical results. The Quality Coordinator also serves as a key liaison between the laboratory and its clients on all quality-related matters.

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries. We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people.

DO YOU HAVE WHAT IT TAKES?

To be successful at Alfred H Knight you will need to display the following:

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

Statistical Analysis

• Competence in statistical evaluation of QC data, measurement uncertainty, and control charting.
• Client Communication: Excellent written and verbal communication skills, with the ability to translate complex quality data into clear, client-friendly reports and explanations.
• Communication: Excellent written and verbal communication skills, with strong report writing and presentation abilities.
• Regulatory Knowledge: Deep working knowledge of ISO/IEC 17025 standards and accreditation body requirements.
• Auditing: Strong experience in internal and external auditing, including hosting regulatory inspections.
• Problem Solving: Proven ability to conduct root cause analysis and implement effective corrective actions.
• Interpersonal Skills: Strong relationship-building skills, with the ability to manage client expectations and maintain trust through transparent communication.
• Organisation: Outstanding attention to detail, effective planning skills, and the ability to manage multiple priorities.
• Independence: A self-motivator able to work both independently and as part of a team .
• Ethics & Integrity: Uncompromising commitment to quality integrity, with the authority to cease work that may affect the integrity of services.

REQUIRED WORK EXPERIENCE

• Minimum 5 years of work experience in an ISO/IEC 17025-accredited laboratory, with specific experience in a geochemistry or mineral/metals lab .
• Strong understanding of geochemical analytical techniques, including sample preparation (crushing, pulverizing, fusion) and instrumental analysis (ICP-OES, ICP-MS, XRF, Fire Assay).
• Proficiency with Laboratory Information Management Systems (LIMS) and quality tools (e.g., root cause analysis, fishbone diagrams, uncertainty analysis) .
• Advanced Microsoft Office or Google workspace skills.

REQUIRED QUALIFICATIONS

• Bachelor's degree (BSc) or diploma in Quality, Analytical Chemistry, or a related scientific discipline.

REQUIRED LANGUAGES

• Fluent in English.
• The ability to speak Spanish is desirable.

TRAVEL

• Routine travel to overseas laboratory sites for training or system rollouts will be required.

BENEFITS

• We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.

If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

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Alfred H Knight has an exciting opportunity for a Group Quality Coordinator to join our team here in Liverpool, UK. Operating from our Group Headquarters in the UK, the Group Technical and Quality team is a vital component of our Analysis division. This function is dedicated to overseeing performance and fostering ongoing enhancements in the expertise of our Group Laboratories, particularly those handling the commercial exchange and outsourced analysis of metals and minerals. You will be accountable for executing and managing primary Group Quality and Technical projects, while also facilitating the necessary advancements and training to ensure we remain leaders in analytical methodology. The Quality Coordinator is responsible for the administration, supervision, and monitoring of the laboratories' Integrated Quality Management System (IQMS) in accordance with ISO/IEC 17025 and corporate quality policies. This role is the primary point for monitoring, analysing, and reporting on all