Group Property Services Administrator

Bettys & Taylors of Harrogate; Harrogate; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Profit-share bonus (quarterly)

Flexible working options

Free meals and drinks at work

Discounts on Bettys & Taylors products

Health benefits & health cash plan

Employee Assistance Programme

Pension & life assurance

Job summary

Bettys & Taylors Group in Harrogate is seeking a Group Property Services Administrator to join our GPS team on a permanent basis. Based at Plumpton Park, the role supports operations by maintaining and improving our properties and facilities.

We offer hybrid working options and flexible start/finish times within core hours. The successful candidate will handle calls, contractor coordination, compliance, and transactional admin to keep our sites safe and well-presented.

Qualifications

• Experience in an administration role ideally in a Property/Facilities function, or within a manufacturing or catering/retail environment.
• Ability to prioritise, manage and coordinate a busy workload.
• Ability to work in a fast moving and reactive environment.

Responsibilities

• Answer calls and deal effectively and efficiently with inquiries.
• Be an initial contact for GPS contractors and external visitors.
• Provide site inductions for new contractors and oversee signing in/out of keys.
• Manage multiple email inboxes and respond as appropriate.
• Assist in preparation of correspondence, presentations and documents.
• Copying, scanning and filing documents.
• Meetings management: booking, agendas, notes and action logs.
• Update and file compliance documents for contractors.
• Support fob access control, CCTV and ANPR systems.
• Assist GPS Co-ordinator to administer facilities management system and maintenance tasks.
• Financial administration support: raising POs, invoicing, liaison with Finance Partners.

Skills

Administration

Facilities management

Prioritisation

Attention to detail

Customer service

Job description

Join us as a Group Property Services Administrator at Bettys and Taylors Group

Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate.

An exciting opportunity has arisen for a Group Property Services Administrator to join Bettys and Taylors busy Group Property Services (GPS) team on a permanent basis.

Based at our Plumpton Park (HG2 7LD) site in Harrogate, the property team supports all our operations and ensures our customers are delighted by their surroundings through the maintenance, repair and improvement of our properties and facilities.

To meet growing business needs, we are recruiting this role on a full-time basis, but we can be open to other flexible working arrangements, e.g. hybrid working and amended start and finish times within our core operating hours. If you would like to discuss flexible working, please provide more details in your application.

Your main responsibilities will include:

• Answering and dealing effectively and efficiently with calls.
• Be an initial contact for GPS contractor and external visitors
• Provide site inductions for new contractors and oversee signing in/out of keys.
• Managing multiple email inboxes, reviewing and responding as appropriate.
• Assisting in preparation of correspondence, presentations & other documents.
• Copying, scanning and filing of documents,
• Meeting management e.g. booking meetings, co-ordinating agenda items, taking notes and keeping track of action logs.
• Update, maintain and file compliance documents for approved contractors.
• Supporting the management of our fob access control, CCTV and ANPR systems.
• Provide support to the GPS Co-ordinator to ensure effective administration of our facilities management system, assigning and recording maintenance tasks.
• Financial administration support e.g. raising POs, invoice management, liaising with Finance Business Partners and tracking department spend.
• Providing general support to the GPS team e.g. placing parts orders.

In addition to having excellent relationship building skills and a proactive attitude, the ideal candidate will have:

• Experience in an administration role ideally in a Property/Facilities function, or within a manufacturing or catering/retail environment.
• The ability to prioritise, manage and coordinate a busy workload.
• The ability to be able to work in a fast moving and reactive environment.
• Excellent attention to detail.

A full role profile is available upon request. If you have any queries about this vacancy, please contact the hiring manager: [e-mail]

About Us - Great People, Great Culture

We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys, and Taylors of Harrogate. Together we share a passion for quality, delighting customers, and doing things properly. We are driven by our purpose and values, and we know our talented people set us apart. That's where you come in.

We are committed to offering a welcoming, inclusive culture where everyone can thrive and we welcome applications from all cultures, backgrounds, and experiences. Don't worry if you do not meet 100% of the job requirements listed above - if you fulfil most of the skills and experiences we're looking for, please apply as we would love to hear from you.

What We Offer You

You'll receive a comprehensive benefits package designed to support your financial and overall wellbeing.

On top of a competitive salary, we offer:

• A discretionary profit-share bonus scheme paid quarterly (11.9% average over the last three years).
• A generous, flexible and inclusive range of family-friendly benefits to support you through every stage of life. These include enhanced maternity, paternity, adoption and shared parental leave arrangements, flexible working options, paid time off for caring responsibilities, and emergency family leave.
• Freshly cooked hot meals while at work, along with free drinks and snacks
• Discounts on Bettys & Taylors products
• A range of health benefits, including a health cash plan, health assessments, flu jabs and more.
• Wellbeing support, including an Employee Assistance Programme (free and independent service offering free counselling and health and wellbeing resources). Read more here.
• The option to buy and (in some cases) sell additional holidays.
• Pension schemes and life assurance.
• And more.

Please let us know of any reasonable adjustments which you would benefit from. The hiring manager will pick up any information provided in your application and get in touch with you to talk about what could support you.

The closing date for this vacancy is 26th August 2026. We may close this vacancy early in the event we receive a high volume of applications.