Group Product Manager – Platform

Sainsbury's; City Of London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Pension plan

Employee discounts

Flexible working

Private healthcare

Life insurance

Performance bonus up to 20%

Job summary

Sainsbury's Limited is seeking a Senior Platform/Product Lead to own the end-to-end operating model for our platform ecosystem, ensuring governance and processes align to deliver business outcomes from Product through to Support. You’ll drive demand-to-delivery, prioritisation and visibility, while maintaining delivery health across multiple platforms.

You will build strong partnerships with business and technology teams, oversee service performance and lead a team of Product Managers and

Qualifications

• Experience operating within complex ERP, technology or business transformation environments.
• Direct SAP experience, ideally gained through a large-scale transformation or implementation, is highly desirable.
• Strong understanding of operating model design, governance and organisational effectiveness.
• Able to translate complex business challenges into clear, actionable technology outcomes for business stakeholders.
• Exceptional stakeholder management and influencing skills across Product, Engineering, Business Process, Change and Support.

Responsibilities

• Own the end-to-end effectiveness of the platform operating model and governance to deliver business outcomes.
• Establish and improve ways of working across Product, Engineering, Business Process and Change teams.
• Lead the demand-to-delivery process ensuring business demand is prioritised and progressed with clear ownership.
• Maintain oversight of platform delivery and backlog health, balancing transformation initiatives with operational priorities.
• Build partnerships across business and technology teams to enable delivery across multiple platforms and stakeholder groups.
• Oversee platform service performance, including support processes and governance.
• Lead and develop a team of Product Managers and Analysts with clear goals and continuous improvement.

Skills

SAP experience

Stakeholder management

Operating model design

Communicating technical concepts

Cross-functional collaboration

Tools

SAP

Job description

Salary: Competitive Plus Benefits
Location: London Store Support Centre, London, EC1M 6HA
Hours: Full time
Contract type: Permanent
Business area: Sainsbury's Tech
Closing date: 11 November 2026
Requisition ID: 400095232

More about the role

• Own the end-to-end effectiveness of the platform operating model, ensuring teams, processes and governance structures work together to deliver successful business outcomes.
• Establish and continuously improve ways of working across Product, Engineering, Business Process, Business Change and Support teams, driving efficiency, transparency and alignment.
• Lead the Product demand-to-delivery process, ensuring business demand is assessed, prioritised and progressed through delivery with clear ownership, governance and visibility.
• Maintain oversight of platform delivery and backlog health, balancing strategic transformation initiatives, upgrades, operational priorities, technology improvements, decommissioning strategies and risk remediation activities.
• Build strong partnerships across business and technology teams, managing dependencies, aligning priorities and enabling successful delivery across multiple platforms and stakeholder groups.
• Oversee platform service performance, including support processes, defect triage and operational governance, ensuring critical business services remain stable, resilient and fit for purpose.
• Lead and develop a team of Product Managers and Analysts, setting clear goals and direction, driving effective prioritisation and focus, and embedding a culture of continuous improvement and adoption across the platform.

More about you

• Experience operating within complex ERP, technology or business transformation environments, with a strong understanding of how platforms, processes and teams work together to deliver business value. Direct SAP experience, ideally gained through a large-scale transformation or implementation, is highly desirable.
• Strong understanding of operating model design, governance and organisational effectiveness, with a track record of establishing and improving ways of working across multiple teams and functions.
• Able to translate complex business challenges into clear, actionable technology outcomes, whist communicating technical concepts in way that is accessible and meaningful to business stakeholders.
• Exceptional stakeholder management, collaboration and influencing skills, with the ability to bring together diverse team, build alignment and drive outcomes across Product, Engineering, Business Process, Change, and Support functions.
• Comfortable operating in ambiguous and evolving environments, bringing structure to complexity, establishing clarity where processes and responsibilities are not yet fully defined, and helping teams focus on prioritising and delivering meaningful Commercial outcomes.

As well as lots of on-the-job training and endless opportunities, you'll get:

• Pension plan
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more
• Work-life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role. We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours, giving them plenty of time and space for life outside of work whilst delivering against our business goals.
• We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them:
• Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.
• You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave.