Group Operation Director

Solutions Engineering Recruitment; West Midlands Combined Authority; Hybrid; GBP 65,000 - 80,000; Full time

Job summary

A leading recruitment firm is seeking a Group Operations Director to oversee operations across multiple sites in the Fire & Security sector. The role requires strong leadership and strategic oversight to drive performance and client satisfaction. The ideal candidate will possess a proven track record in operational management and excellent communication skills. This full-time position offers a competitive salary along with benefits such as a company car and private healthcare.

Benefits

Company car or allowance

Private healthcare

Pension & life assurance

Professional development

Qualifications

• Proven track record in a senior/director-level operations role in Fire & Security.
• Strong leadership, commercial, and financial management skills.
• Excellent communication, client-facing, and stakeholder engagement ability.

Responsibilities

• Develop and deliver operational strategy, setting KPIs and driving performance.
• Oversee day-to-day operations, ensuring efficiency and compliance.
• Lead, mentor, and develop managers and teams.

Skills

Leadership

Financial Management

Client Engagement

Operational Strategy

Project Delivery

Job description

Group Operations Director

Midlands (Hybrid)

Fire & Security

Full Time
Package: £65,000 – £80,000, 25 days Holiday + Banks, Company Car/ Car allowance, Private healthcare, Death in Service, Pension scheme etc.

The Role

A newly created position! The Group Operations Director will lead and develop operations teams across multiple sites, driving efficiency, compliance, and customer excellence. The role combines strategic oversight with hands-on leadership to support ambitious growth plans.

Key Responsibilities:

• Develop and deliver operational strategy, setting KPIs and driving performance.
• Oversee day-to-day operations, ensuring efficiency and compliance.
• Lead, mentor, and develop managers and teams to foster a high-performance culture.
• Manage budgets, reporting, and cost efficiencies.
• Ensure successful delivery of projects on time and to quality standards.
• Build strong client and stakeholder relationships to support growth.
• Champion innovation, new technology, and continuous improvement.
• Lead risk, crisis, and business continuity planning.

About You:

• Proven track record in a senior/director-level operations role in Fire & Security.
• Strong leadership, commercial, and financial management skills.
• Excellent communication, client-facing, and stakeholder engagement ability.
• Motivated, organised, and values driven.

Benefits:

• £65k - £80k Basic
• 9-day working fortnight
• 25–35 days holiday plus bank holidays
• Company car or allowance
• Private healthcare & EAP
• Pension & life assurance
• Professional development & progression opportunities

If you're ready to take the lead on impactful fire & security operations and want to be part of a business with strong growth plans give me a call on 01254781300 and ask for Lily!

SER-IN