Group Manager (Building Standards & Public Safety) - GLA13522

Glasgow City Council; Glasgow; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a dynamic and vibrant city as part of the Building Standards service, where you will play a pivotal role in delivering quality standards and customer service. This position offers the chance to work in a collaborative environment, managing complex priorities and supporting the Council's operations. With a focus on continuous improvement and leadership, you will help shape the future of Building Standards in Glasgow. This is an exciting opportunity to contribute to a thriving community while developing your career in a supportive setting.

Qualifications

• Strong sense of customer service and excellent communication skills.
• Proven managerial experience in delivering quality Building Standards service.

Responsibilities

• Oversee daily delivery of Building Standards service.
• Coordinate responses to major events and incidents.

Skills

Customer Service

Communication Skills

Leadership Skills

Quality Assurance

Planning and Organization

Job description

Job Description

Glasgow is the heartbeat of the Scottish economy and the centre of Scotland's only metropolitan region. We are a dynamic, talented city with a robust business base, an educated workforce, and well-established infrastructure. We are home to world-renowned seats of learning, thriving key sectors, and serve as a retail, events, and cultural destination. Additionally, Glasgow is an international hub for business, tourism, and higher education.

Join our Building Standards service, where you will have the opportunity to experience this vibrant city and pursue a successful and rewarding career. The breadth and range of Building Standards work here is unparalleled within Scotland.

Role Overview

Reporting to the Head of Building Standards & Public Safety, and operating effectively in a dynamic environment, you will be responsible, either directly or through line management with a fellow Group Manager, for the daily delivery of our expanding Building Standards service. This role supports the operation of the Council and aims to achieve the required outputs. You will coordinate responses to major events, incidents, and cross-cutting issues.

Candidate Profile

We are seeking someone with a strong sense of customer service, excellent communication and leadership skills, a clear understanding of quality assurance, and an appetite for development and continuous improvement.

You must be able to work independently and as part of a team, with proven managerial experience in delivering a quality Building Standards service. The ability to plan, allocate, and organize work to meet service standards and manage complex, competing priorities is essential.

Additional Information

If you wish to discuss the post, please contact us.

Under the Local Government and Housing Act 1989, this post is politically restricted.

Application Packs

Application packs can be requested in alternative formats, such as Braille, Audio, or other languages. To request an alternative pack, please call 0141 287 1054. Packs will be posted within 3 working days of your request. Please note the closing date to ensure timely application completion.

Further Information

Note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure, which may impact current salaries quoted in job adverts. For more information, see GCC Job Evaluation.

For further details about working with us, please refer to our HR Policies.

Disability Confident Employer

We are a proud member of the Disability Confident scheme. We will generally offer an interview to applicants with a disability who meet the minimum criteria for the role. In high-volume or seasonal recruitment, the number of interviews offered may be limited. For more details, visit Disability Confident.