Group Junior IT Analyst

Competitive Salary & Discretionary Performance Bonus & Company Car Plan/Cash Allowance & Holidays (Buy, Sell and Accrual Scheme) & Company Pension & Private Healthcare & Life Assurance & Benefits

With lots of exciting plans in the pipeline, there's never been a better time to join Avant Homes. Let us tell you why.

Avant Homes is a housebuilder operating in Scotland, the North East and West of England, across Yorkshire, the East and West Midlands, and Wales, with eight regional offices and a Group head office employing over 600 people.

We have ambitious growth plans and are looking for passionate individuals to help us achieve them. Our mission is to provide affordable homes to our communities, ensuring that new homes are accessible and attainable for all, with a product suitable for everyone.

Avant Homes is proud to employ local people across our developments and regional offices. Teamwork is key to everything we do.

We are looking for people who want to be part of something special. Why not start the foundations and build your career with us today?

Due to continued success and future business growth, we have an exciting opportunity for a Group Junior IT Analyst to join our team based at our Group head office in Barlborough, Chesterfield.

The Role

Are you organised, analytical, and have a good attention to detail? Are you passionate about IT and possess excellent customer service skills? Do you want to be part of a friendly, driven team? If yes, then your next career could be with us!

Joining our fast-paced Business Systems team as our Group IT Analyst, you will provide first-line support for all IT issues raised by end users, resolving or escalating as needed. You will support the Group IT Management in delivering a robust IT support service. This role requires supporting our business 1 week in 4 on call.

Key Duties and Requirements

• Ensuring all IT Helpdesk and support issues are dealt with promptly on a priority basis.
• Maintaining the Helpdesk system and updating users on issue progress in line with KPIs/SLAs.
• Communicating effectively with internal and external customers, including regional visits.
• Assisting with ERP system administration and support.
• Carrying out Active Directory tasks.
• Setting up new users and installing hardware/software as required.
• Supporting office moves requiring IT and systems support.
• Complying with all relevant Group IT Policies and processes.

Who are we looking for?

The successful candidate will demonstrate strong organisational and communication skills, with a keen desire to work in a quality-driven business. A full driving license is required due to travel to regional offices.

Skills and experience required include:

• Good knowledge of desktop operating systems, especially Windows 10/11.
• Experience dealing with end users at all levels.
• Experience troubleshooting Microsoft Office 365 issues.
• Experience with remote access tools like Remote Desktop Support or Splashtop.
• Experience supporting users and familiarity with HelpDesk systems.

What will you get in return?

• Discretionary bonus.
• Company car plan/cash allowance.
• Buy, sell, and accrual holiday scheme.
• Private healthcare.
• Company pension.
• Life assurance.
• Other benefits, including our Avant discount platform.

If this sounds like you, join us and be part of Avant's future success!

Please note: We reserve the right to fill this vacancy and/or remove this advert prior to the vacancy end date.