Group Insurance Lead / Technical and Strategic Operations Insurance Manager

AWD online; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading insurance firm in London is seeking a Group Insurance Lead / Technical and Strategic Operations Insurance Manager to oversee the insurance strategy and claims management. The ideal candidate is certified in insurance with a strong background in claims analysis and strategic planning. This role offers significant benefits, including a generous holiday allowance and pension contributions.

Benefits

25 days holiday + Bank Holidays

Up to 8% contributory pension

Investment in learning and development

Cycle to Work Scheme

Annual health and lifestyle allowance

Qualifications

• Must have a strong technical understanding of insurance and related products.
• Experience managing complex insurance programs.
• Significant claims management knowledge, ideally as a certified Loss Adjuster.

Responsibilities

• Lead the development of the Group's Insurance Strategy.
• Manage ongoing development of the Group’s insurance program.
• Provide strategic support to senior managers on insurance demands.

Skills

Insurance knowledge

Claims management

Strategic thinking

Business continuity planning

Education

Certified in Insurance

Membership of the Chartered Institute of Insurance

Certificate in Loss Adjusting

Job description

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Group Insurance Lead / Technical and Strategic Operations Insurance Manager, London

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Client:

AWD online

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

077352c81bf4

Job Views:

16

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

JOB OVERVIEW

We have a fantastic new job opportunity for a Group Insurance Lead / Technical and Strategic Operations Insurance Manager who is certified in Insurance, Chartered Institute of Insurance and a member of the Chartered Institute of Insurance, with technical / strategic experience and significant claims management and analysis knowledge.

Working as the Group Insurance Lead / Technical and Strategic Operations Insurance Manager you will join a fantastic governance and compliance division and be responsible for leading and managing the Group’s insurance strategy and portfolio including ensuring appropriate levels of cover are in place and claims are efficiently and effectively handled.

As the Group Insurance Lead / Technical and Strategic Operations Insurance Manager you will also lead and manage the wider insurance function and team, including engagement, performance management and personal development.

DUTIES

Your duties as a Group Insurance Lead / Technical and Strategic Operations Insurance Manager will include:

Insurance matters

• Lead the development, implementation, and management of the Group’s Insurance Strategy
• Provide strategic and technical support to senior managers on insurance demands and requirements and to challenge and resolve risk transfer requests
• Lead and manage the ongoing development of the Group’s complex insurance programme and standalone policies, including renewal and tender negotiations and provide technical and strategic input when reporting options, outcomes and recommendations to the Director of Governance and Compliance, Chief Financial Officer, Executive Management Team and Audit Risk and Assurance committee where appropriate
• Responsible for the management of all broker, insurer, consulting and loss adjusting contracts
• Responsible for the identification, review, implementation, and management of new or alternative insurance products
• Responsible for presenting accurate risk profile information to insurance providers
• Lead annual evaluation and recovery of insurance costs from internal and external stakeholders
• Lead the development and management of the delivery of communications and training strategies
• Lead the development and ongoing development of systems and procedures for the recording and management of claims
• Act as the Group’s in-house Loss Adjuster to provide technical support and influence in the management of claims
• Lead the ongoing development of the group’s register of insurances

Business Continuity

• Lead the creation and ongoing development the Group’s framework, policy and approach to business continuity
• Lead the ongoing development and management of the Governance and Compliance team business continuity plan
• Provide technical and strategic advice to Chief Officers, the Executive Management Team and services on business continuity matters
• Lead the mobilisation of incident management teams
• Lead the continued embedding and validation of business continuity to ensure that a robust programme exists across the group
• Lead the development and delivery of training
• Responsible for regularly reporting to the Executive Management Team and Audit, Risk and Assurance Committee on the status of the groups business continuity management programme

CANDIDATE REQUIREMENTS

• Certified in Insurance, Chartered Institute of Insurance
• Membership of the Chartered Institute of Insurance
• Certificate in Loss Adjusting, Chartered Institute of Loss Adjusters
• Technical and Strategic experience and understanding of insurance and related products
• Experience and understanding of insurance market in relation to the organisation’s areas of operation
• Understanding of legislative and regulatory background to insurance activities
• Significant claims management and analysis knowledge, ideally certified as a Loss Adjuster or senior inhouse claims manager

BENEFITS

• 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Up to 8% contributory pension
• Investment in your learning and development
• Cycle to Work Scheme
• Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family

The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%.

NO AGENCIES PLEASE

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P13451

This job is being advertised by AWD online on behalf of a2dominion Group Ltd

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