Group HR Operations Coordinator - 6 Month FTC

TN United Kingdom; United Kingdom; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Group HR Operations Coordinator for a 6-month fixed-term contract. This role involves managing day-to-day HR functions, streamlining operations, and supporting the employee lifecycle using HR systems like Workday. You'll be the first point of contact for employee queries and collaborate with various teams to ensure process standardization and continuous improvement. If you thrive in a dynamic environment and have a strong understanding of HR processes, this opportunity is perfect for you.

Qualifications

• Deep knowledge of HR processes and initiatives aligned with business goals.
• Ability to thrive in fast-paced environments with effective time management.

Responsibilities

• Manage HR operations and serve as the first point of contact for employee queries.
• Ensure timely completion of HR processes in Workday to avoid payroll delays.

Skills

HR processes knowledge

Organizational skills

Communication skills

Problem-solving skills

Analytical skills

Time management

Discretion with confidential information

HR Systems proficiency (Workday)

Tools

Workday

Job description

The provided job description contains relevant information but can be improved in terms of formatting and clarity. Here is a refined version:

Group HR Operations Coordinator - 6 Month FTC, United Kingdom

Client: SEGA

Location: Horsham, UK, Hybrid working (2 days per week in-office)

Job Category: Other

EU work permit required: Yes

Job Reference: 69c07b700aa9

Job Views: 8

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description

Role: Group HR Operations Coordinator - 6 Month FTC
Company: SEGA Europe Ltd
Location: Horsham, UK, Hybrid working (2 days per week in-office)

Job Summary: As Group HR Operations Coordinator, you will be part of the Group HR Operations team based in the UK and Bulgaria. Your role will involve managing and streamlining day-to-day HR functions, driving efficient operations, and supporting the employee lifecycle, including HR Systems (Workday, HR Specialist Systems). You will be the first point of contact for employee queries and HR Business Partnering Teams regarding these systems. Collaboration with the HR Technology team will be essential to ensure process standardization and continuous improvement.

Key Responsibilities

• Serve as the first point of contact for employee queries and HR Business Partnering Teams.
• Manage the internal Group HR Operations ticketing system, triaging requests appropriately.
• Handle all level 1 requests efficiently.
• Ensure all HR processes in Workday are completed timely, avoiding delays impacting payroll and employee lifecycle transactions.
• Collaborate with the HR Technology Team to provide up-to-date guides, job aids, and process flows.
• Regularly audit data for accuracy and compliance.
• Support administrative tasks such as preparing letters, references, and probation reviews, with automation efforts within Workday.
• Maintain organized and standardized employee files within Workday.
• Ensure employee data compliance with GDPR and data retention policies.
• Provide immigration support for UK employees, including visa renewals and tracking in Workday and UK SMS portal.
• Work closely with HR Technology and Payroll teams to coordinate cyclical activities.
• Assist with testing, system enhancements, and new functionality implementation.
• Support filing and documentation needs as required.

Required Experience, Knowledge & Skills

• Understanding of HR initiatives aligned with business goals.
• Deep knowledge of HR processes.
• Ability to thrive in a fast-paced environment.
• Strong organizational and communication skills.
• Effective time management and workload prioritization.
• Discretion handling confidential information.
• Problem-solving and decision-making skills.
• Proficiency with HR Systems, especially Workday (highly desirable).
• Analytical skills for data insights.