Group Head of Environment and Planning

OSB Group; Chatham; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading mortgage lender seeks a Group Head of Environment and Planning to manage platform technology environments. Key responsibilities include overseeing non-production and production environments, ensuring compliance, and leading improvements to processes. The role requires substantial operational and line management experience, particularly within cloud environments.

Benefits

Discretionary annual bonus up to 25%

30 days annual leave plus bank holidays

Contributory pension (8% employer, 5% employee)

Life Assurance (4x salary)

Private Medical Insurance

Hybrid working options

Technology Purchase scheme

Employee Perk Portals

Qualifications

• Proven operational experience in a similar role.
• Experience in cloud environments (AWS or Azure).
• Strong numeracy and statistical skills.

Responsibilities

• Manage non-production and production environments to ensure parity.
• Coordinate changes across environments for technical and non-technical teams.
• Provide technical assurance for changes within technology areas.

Skills

Operational experience

Line management

Capacity planning

Performance analysis

Numeracy skills

Tools

AWS

Azure

Job description

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Group Head of Environment and Planning, Chatham

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Client:

OSB Group

Location:

Chatham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

23e5915d2a1d

Job Views:

3

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

About the team

If you are interested in joining a busy IT department that is rising to meet the needs of an evolving post-merger environment, then this could be the right role for you.

You will manage a platform technology team which consists of Platform Engineers and have access to the wider design teams to support the co-ordinated design. Additionally, you will have a resource planning function that works in collaboration with programme and project managers to incorporate low-level designs into technical and resource requests, and a capacity planner who looks ahead to identify constraints and conflicts. You will ensure effective, efficient, and collaborative working relationships between teams with a shared purpose.

We value diversity highly across all teams within the group and are keen to interview people from all backgrounds and genders. Even if you don’t meet all criteria, we are eager to hear from you.

About Us

OSB Group is a leading specialist mortgage lender, focused on carefully selected segments of the mortgage market. Our lending is supported by Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by securitisation platforms. Our cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.

What you will be doing

You will ensure that the environments for delivering technology are scalable, easy to deploy, and cost-effective to manage. You will be accountable for low-level solution design, working with the architectural team to drive enterprise-ready solutions that are fit for purpose, considering integration, capacity, and environmental requirements to facilitate future changes.

This role is critical to the business change function and will be seen as a technical expert, involved in project planning, maintenance, and upgrade planning. You will provide technical assurance for all changes within your technology area and be responsible for the stability of your technologies.

You will ensure the capacity, configuration, versioning, and alignment of all related systems are maintained and updated across the stack. You will also oversee non-production environments, ensuring their suitability for changes, consistency, and stability.

Your responsibilities include:

• Managing OSB’s non-production and production environments to ensure parity and reduce deployment risks.
• Managing dependencies and the ripple effect of changes across the tech stack.
• Coordinating the impact of changes across environments for technical and non-technical teams.
• Supporting functional areas in environment configuration and baselining.
• Delivering solution designs and creating configuration documents aligned with SMART principles.
• Maintaining a Configuration Management database.
• Leading improvements to configuration management processes.
• Conducting capacity forecasting and modelling exercises.
• Managing enhancements to Configuration Management tools via DevOps and Engineering teams.
• Reviewing and resolving configuration challenges.
• Defining environment strategy on GCP in collaboration with DevOps, Engineering, Service Delivery, and Testing teams.
• Managing third-party vendor relationships.
• Estimating, prioritising, and delivering environment changes.
• Monitoring environment usage, performance, costs, and capacity planning.
• Reviewing environment build processes for efficiency.
• Ensuring compliance with Risk Management and Data Governance policies.
• Maintaining compliance standards and completing mandatory training.
• Line managing and coaching direct reports, including performance management and recruitment.
• Acting as Risk Champion and working with the Risk team to promote risk awareness.
• Acting as Relationship Owner for vendors, monitoring service performance, and ensuring security compliance.

In return for your commitment

We offer a competitive salary based on experience and a benefits package including:

• Discretionary annual bonus up to 25%
• 30 days annual leave plus bank holidays
• Contributory pension (8% employer, 5% employee)
• Life Assurance (4x salary) and Income Protection
• Private Medical Insurance and Medical Cash Plan
• Additional benefits such as Hybrid working, Cycle Purchase, Technology Purchase, Season Ticket Loan, Holiday schemes, Employee Perk Portals, Payroll giving, and Save as you Earn schemes.

Could you be the one?

We seek talented individuals with the following experience:

• Proven operational experience in a similar role
• Line management experience
• Experience in cloud environments (AWS or Azure)
• Track record of delivering quality outcomes under challenging requirements
• Advanced capacity planning and performance analysis skills
• Experience in performance reporting across teams
• Strong numeracy and statistical skills, including regression methods

We support our people’s career growth and development.

What to do next

If this sounds like you, please send us your CV!

Shortlisted candidates will undergo a personalized recruitment process. We value relevance and conversation during interviews.

OSB Group is committed to diversity and equal opportunity. We promote inclusion at all levels, with Diversity Champions at Board level providing regular updates.

While we value face-to-face interaction, we also support flexible working arrangements to promote work-life balance.

Applicants must have the right to work in the UK and be willing to undergo pre-employment screening. Only shortlisted candidates will be contacted.