Group Fleet Administrator

Halfords Group; Redditch; Hybrid; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Halfords Group is seeking a proactive Group Fleet Administrator to join our People Team in Redditch. You will manage day-to-day administration and coordination of the company fleet, ensuring accurate driver and vehicle records, timely compliance activities and high support for colleagues across the business.

The role covers the full vehicle lifecycle, including ordering, allocation, maintenance, downtime management, movements and end-of-lease returns.

Qualifications

• Experience in a busy administrative or coordination role.
• Excellent attention to detail and accurate record-keeping.
• Experience with multiple systems.
• Hands-on, flexible approach with willingness to support the wider team.
• Strong organisational and planning skills with ability to manage deadlines.
• Excellent verbal and written communication with a customer-focused mindset.
• A full UK driving licence.

Responsibilities

• Maintain accurate driver and vehicle records, ensuring fleet, allocation and maintenance information is up to date.
• Support new starters and existing colleagues with company car allocations and fleet queries.
• Process company vehicle orders and keep colleagues informed throughout the ordering process.
• Coordinate MOT schedules and issue reminders to drivers and operational teams.
• Manage vehicle recall communications and monitor required work completion.
• Support drivers with vehicle downtime and arrange practical solutions to minimise disruption.
• Monitor mileage and service schedules to ensure maintenance is completed on time.
• Arrange vehicle movements, collections and inspections and record any damage.
• Organise vehicle hire when required to support operations.
• Help manage the company's pool car fleet for availability and compliance.
• Coordinate driver licence checks and resolve compliance issues.
• Process penalty notices and vehicle damage claims with Payroll and stakeholders.
• Maintain and update the Motor Insurance Database for fleet records.
• Raise purchase orders and process fleet invoices accurately.
• Manage the shared fleet inbox and be the first contact for fleet enquiries.

Job description

Apply now Job no: 569229
Work type: Full time
Site: Redditch
Categories: Marketing, HR/People
Location: Worcestershire
Salary: £26,000-£30,000
Business Area: Halfords Support Centre

About us

Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We’re a place for co‑creators: people who want to make a real impact, take ownership and be part of something that’s still evolving.

As the UK's leading retailer of motoring and cycling products, we're supported by one of the UK's largest garage networks through Halfords Autocentres, providing servicing, maintenance and repair services nationwide. This breadth gives us a strong, stable foundation - and the freedom to keep innovating and growing.

That means real variety for our colleagues, along with the opportunity to learn, stretch and develop as the business moves forward. Whatever your role, you’ll be part of a team focused on delivering exceptional service - using your expertise to solve problems, guide customers and help keep the nation moving with confidence.

About the role

We are seeking a proactive and organised Group Fleet Administrator to join our People Team. You will play a key role in managing the day-to-day administration and coordination of our company fleet, ensuring accurate vehicle and driver records, timely completion of compliance activities and a high level of support for colleagues across the business.

The role covers the full vehicle lifecycle, including vehicle ordering, allocation, maintenance, downtime management, movements and end-of-lease returns.

Key Responsibilities

• Maintain accurate driver and vehicle records, ensuring all fleet, allocation and maintenance information is up to date
• Support new starters and existing colleagues with company car allocations, vehicle changes and fleet-related queries
• Process company vehicle orders and keep colleagues informed throughout the ordering process
• Coordinate MOT schedules and issue timely reminders to drivers, Autocentres and operational teams
• Manage vehicle recall communications and monitor completion of required work
• Support drivers with vehicle downtime, arranging practical solutions to minimise disruption
• Monitor vehicle mileage and service schedules, ensuring maintenance requirements are completed on time
• Arrange vehicle movements, collections and inspections, ensuring any damage is identified and recorded
• Organise vehicle hire when required to support business operations
• Help manage the company's pool car fleet, ensuring vehicles remain available and compliant
• Coordinate driver licence checks and support the resolution of any compliance-related issues
• Process penalty notices and vehicle damage claims in partnership with Payroll and relevant stakeholders
• Maintain and update the Motor Insurance Database to ensure fleet records remain compliant
• Raise purchase orders and accurately process fleet-related invoices
• Manage the shared fleet inbox and act as the first point of contact for company car drivers and fleet enquiries

About You

We're looking for someone who is organised, proactive and enjoys working in a fast-paced environment where no two days are the same. You'll have:

• Experience working in a busy administrative or coordination role
• Excellent attention to detail and a commitment to maintaining accurate records
• Experience working with multiple systems
• A hands-on, flexible approach with a willingness to get stuck in and support the wider team
• Strong organisational and planning skills with the ability to manage competing deadlines
• Excellent verbal and written communication skills, with a customer-focused mindset
• Strong problem-solving skills and the ability to find practical solutions
• A full UK driving licence

You'll become part of a supportive team where your work has a direct impact on keeping our colleagues on the road and our fleet operating efficiently. This is a great opportunity for someone who enjoys administration, coordination and providing excellent employee experience in a varied and fast-moving role.

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• We offer hybrid working in our Support Centre, you will be based at our Support Centre 2 days a week with an optional 3 days working from home.
• You will have access to a wealth of employee discounts across the Halfords suite of products and services.
• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

At Halfords, we operate a hybrid working policy with 2 days on site at our Support Centre in Redditch.

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