Group Fitness Manager

Gold's Gym; Richmond; On-site; GBP 30,000 - 40,000; Full time

Job summary

A renowned fitness center in Richmond is looking for a Group Fitness Manager to oversee the group fitness department, ensuring effective management and training of the staff. The ideal candidate will have experience in developing fitness classes and managing budgets, as well as possessing relevant fitness certifications. This role also involves engaging with members to enhance their fitness experience. Apply through the provided instructions on the gym's careers page.

Qualifications

• CPR/AED certification is required.
• Experience in developing group fitness freestyle classes.
• Willingness to obtain required fitness certification.

Responsibilities

• Ensure class attendance goals are achieved on a monthly basis.
• Manage and motivate fitness instructor staff.
• Serve as the contact for members in the group fitness area.
• Establish and monitor the group fitness budget.
• Develop and implement fitness policies and procedures.

Skills

Group fitness freestyle class development

Customer service

Social media management

Education

College degree

AFAA or ACE Group Fitness Certification

Job description

Overview

Group Fitness Manager Richmond (Midlothian) — Future Opening: Group Fitness Manager

GENERAL POSITION DESCRIPTION

The Group Fitness Manager (GFM) is responsible for the successful operation of the Group Fitness Department. The GFM is held accountable for hiring, training, managing, and overseeing the group fitness staff to ensure members receive the highest level of group fitness training possible. The GFM will also perform other duties for Social Media and Website.

Responsibilities

• Ensure class attendance goals are achieved on a monthly basis.
• Ensure Instructor staff is excellent at performing all aspects of their functions and duties.
• Manages and motivates the Instructor staff, including hiring, firing, performance management, and recognition duties.
• Serve as the lead customer service contact for members in the group fitness area, including answering questions, welcoming, group fitness orientations, and other member communications.
• Act as a liaison between the group fitness area and all other departments, communicating relevant information to the Instructor staff as needed.
• Establish, monitor, and analyze the group fitness budget. Must stay within budget.
• Develop and implement group fitness policies and procedures.
• Develop and manage new and existing youth programs.
• Coordinate quarterly launches for Les Mills formats.
• Coordinate individual orientations to welcome new members.
• Order supplies needed for the group fitness department.
• Review day-to-day statistics on class attendance compared to monthly goals.
• Meet with Instructors once a year and Program Leads quarterly to review current month’s revenue, monthly goals, and previous monthly revenue and goals.
• Focus on revenue and improving customer service through continued training and accountability on a day-to-day basis.
• Oversee promotional events to increase revenue.
• Develop and maintain staff training manual.
• Ensure sanitation and tidiness of all group fitness studios through proper staff training and cleaning.

Additional duties and responsibilities

• Maintain a positive and professional attitude towards job responsibilities, fellow employees, and members.
• Promotes GGX as much as possible using human and electronic resources.
• Creates, manages and grows business presence across social media channels, including blogs, Twitter, Facebook, Pinterest, LinkedIn, YouTube and Instagram.
• Implement a proactive strategy for capturing customer online reviews. Monitor online ratings and respond accordingly.
• Monitor trends in social media tools, applications, channels, design and strategy.
• Identify threats and opportunities in user generated content surrounding the business, report to appropriate management. Monitors business reputation in social media & website community.

Qualifications

• CPR/AED certification is required.
• Must have experience in developing group fitness freestyle classes.
• Must have AFAA or ACE Group Fitness Certification or be willing to obtain.
• College degree is preferred.

What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world — Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. The brand emphasizes a culture of being down-to-earth, reliable, entrepreneurial, enthusiastic, collaborative, and creative.

If this feels like you, we’d love to hear from you.

Application

To apply, follow the instructions on the job posting or the Gold's Gym careers page.