Group Engineering Manager - Glasgow/Southampton

NATS Limited; Glasgow; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player seeks a dynamic engineering manager to lead teams at Glasgow and Southampton Airports. This role is pivotal in ensuring the delivery of high-quality engineering services while maintaining safety and compliance with operational standards. You will manage a team of engineers, foster stakeholder relationships, and drive continuous service improvement. With a commitment to innovation and safety, this position offers the chance to make a significant impact in aviation. If you are passionate about advancing aviation and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• Experience in managing engineering services in aviation.
• Understanding of safety management processes is essential.

Responsibilities

• Manage a team at Glasgow and Southampton Airports.
• Ensure effective delivery of operational services and incident management.
• Maintain relationships with key stakeholders and suppliers.

Skills

Leadership in Service Management

Communication Skills

Team Collaboration

Incident and Problem Management

Adaptability

Safety Management Processes

Air Traffic Management Systems

ITIL Framework

Project Management

Negotiation Skills

Job description

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External Job Description

NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Purpose:

Responsible for the delivery of engineering services to your main customers, Glasgow & Southampton Airports. Responsible across the Service Management lifecycle for ensuring service designs meet customer, operational and regulatory requirements, ensuring new and changed services transition into operation safely and successfully and most importantly, that the engineering services continue to operate within agreed services levels.

Key Duties:

• Manage a team at each allocated Airport consisting of a Senior Engineer and up to 4 engineers, ensuring continued development and maintenance of competencies
• Maintain relationships with key stakeholders, acting as the focal point for engineering services for allocated contracts
• Ensure the effective management of the day-to-day delivery of operational services to meet the agreed Service Levels, including effective incident and problem management
• Ensure that all technical, financial, quality, regulatory, safety and customer requirements are met
• Manage operational service risks and if required, make risk-based decisions to maintain a safe and efficient engineering service
• Ensure that suppliers are managed effectively, including assisting with contract negotiations
• Support business development activities
• Strive to achieve Continuous Service Improvement
• Provide 'Voice of the Customer' to ensure projects are managed effectively and meet agreed success criteria

Skills:

• Communicate in a clear and engaging way and promotes the flow of information across the company
• Act with confidence and push for stretching goals rather than settling for average performance
• Work collaboratively in teams and use networks of relationships to achieve shared goals
• Provide support for others that enable them to develop and use their capabilities for the benefit of the company
• Organise people, time, and resources to achieve the company's key objectives
• Take the initiative and hold others accountable for delivering measurable results
• Adapt to a changing environment and drive change and innovation
• Operate efficiently with a clear focus on safety, commercial value, and operational rigour
• Demonstrate Leadership in Service Management
• Demonstrate an understanding of safety management processes
• Familiar with Air Traffic Management systems would be advantageous
• Familiar with ITIL and the Service Management framework
• A full UK driving licence and be willing to travel to various sites

The successful candidate will be based at Glasgow Airport with travel required to Southampton Airport.

Please note interviews will take place in the afternoon of the 15th May for this role.

We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? - NATS'

We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work from our airport facilities as well as remotely.

If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry

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