Group Employee Relations Advisor

ABCA Group Ltd; Newcastle upon Tyne; On-site; GBP 30,000 - 42,000; Full time

Job summary

ABCA Group Ltd. is seeking a proactive Group Employee Relations Advisor to join the HR team and provide practical ER support across ABCA Systems Group.

You will manage ER cases from start to resolution, including disciplinary, grievance, absence and performance matters, ensuring fair, compliant processes across the UK. You will coach managers, deliver training workshops, monitor deadlines and maintain ER records, while supporting organisational change and policy updates with the Group HR team.

Qualifications

• Substantial experience in an HR Advisor or Employee Relations role.
• Good working knowledge of UK employment legislation and ACAS guidance.
• Experience managing disciplinaries, grievances, absence, probation and performance cases.
• Confident supporting managers with PIPs and formal HR procedures.
• Strong organisational skills with the ability to manage multiple cases and deadlines.
• Excellent communication skills to advise, coach and challenge managers.
• CIPD qualification or working towards a qualification would be advantageous.

Responsibilities

• Manage ER cases from initial referral through to resolution, including disciplinary, grievance, capability, conduct and performance matters.
• Oversee probation reviews, monitor deadlines and support managers with performance concerns and outcomes.
• Support the annual performance review cycle with the HR team, communicating requirements and guiding managers on objectives and development plans.
• Coach managers through ER matters and deliver practical training workshops to build capability.
• Provide guidance during investigations, hearings, appeals and outcomes to ensure fair processes.
• Support absence management, OH referrals, reasonable adjustments and formal absence procedures.
• Maintain accurate ER records, track actions and report trends to Group HR Manager.
• Ensure HR processes comply with UK employment law and identify opportunities for policy improvements.
• Collaborate with HR on organisational change and wider people initiatives.

Skills

Employee relations

HR advisory

ACAS guidance

PIPs

Disciplinaries

Grievances

Absence management

Performance management

Coaching managers

Training workshops

Education

CIPD qualification (advantageous)

Tools

MS Office

Job description

• Location Cobalt 8, 14 Silver Fox Way,Cobalt Business Park,Newcastle Upon Tyne, NE27 0QJ,United Kingdom
• Job Category JR152

Description

We are looking for a proactive and confident Group Employee Relations Advisor to join our HR team, providing practical, commercially focused employee relations support across ABCA Systems Group.

The role will focus on managing employee relations cases from start to finish, including probation reviews, performance management, Performance Improvement Plans (PIPs), disciplinaries, grievances, absence and capability matters.

Working closely with Group HR Operations Advisor and Group HR Manager , you will ensure cases are progressed effectively, employment risks are managed and managers are supported to make fair, consistent and informed decisions.

We are looking for someone who takes ownership, is confident challenging managers when needed and developing management capability, sharing knowledge and supporting daily HR operations when required . This role will also require occasional to our various sites across the uk.

Key Responsibilities

• Manage ER cases from initial referral through to resolution, including disciplinary, grievance, capability, conduct and performance matters.
• Oversee probation reviews, monitor deadlines, support managers with performance concerns, extensions and unsuccessful probation outcomes.
• Support the coordination and delivery of the annual performance review cycle, working with the wider HR team to communicate requirements, monitor completion and guide managers on objectives , feedback and development plans.
• You will coach managers through employee relations matters and develop and deliver practical training workshops, building their confidence and capability to manage people effectively.
• Provide advice and support throughout investigations, formal hearings, appeals and outcomes, ensuring fair and compliant processes.
• Support short- and long-term absence cases, occupational health referrals, reasonable adjustments and formal absence procedures.
• Provide practical guidance, challenge and coaching to managers, ensuring they take accountability for managing their teams effectively.
• Maintain accurate ER records, track outstanding actions, monitor trends and provide regular updates to the Group HR Manager.
• Ensure employee relations processes comply with UK employment Identify recurring people issues, recommend improvements and support the development of consistent HR practices across the Group.
• Contribute to the review, development and updating of HR policies and supporting guidance
• Work collaboratively with the HR team on organisational change, policy improvements and wider people initiatives when required .

About You

• It is essential you have substantial experience in an HR Advisor or Employee Relations role.
• Good working knowledge of UK employment legislation and ACAS guidance.
• Experience managing disciplinaries, grievances, absence, probation and performance cases.
• Confident supporting managers with PIPs and formal HR procedures.
• Strong organisational skills with the ability to manage multiple cases and deadlines.
• Excellent communication skills, with the confidence to advise, coach and constructively challenge managers.
• A proactive, solutions-focused approach with strong attention to detail.
• CIPD qualified or working towards a qualification would be advantageous .

What We're Looking For

Someone who is hands-on, organised and confident taking ownership of employee relations matters . You will be comfortable working in a fast-paced operational environment, building strong relationships with managers and ensuring cases move forward without unnecessary delays.

This is an opportunity to make a real impact across the Group by improving employee relations practices, strengthening management capability and supporting a consistent, professional HR service.