Group Director - Healthcare Communications

Real Chemistry; Manchester; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Group Director to lead client engagements in healthcare communications. This role requires exceptional client relationship management skills and a passion for health care and digital health. You will oversee multiple client engagements, ensuring high-quality service and innovative solutions. The position offers a unique opportunity to work in a collaborative and flexible environment, where your contributions will directly impact the health and wellness industry. If you are proactive, organized, and thrive under pressure, this is the perfect role for you in a company that values excellence and teamwork.

Benefits

Private Medical Insurance

Dental Insurance

Pension Contributions

25 Days Holiday

Five-Week Sabbatical Program

Health and Wellness Reimbursements

Happy Hours

Free Healthy Snacks

Qualifications

• Experience in life sciences and strong client relationship skills are crucial.
• Proven ability to manage multiple projects and teams effectively.

Responsibilities

• Manage client engagements and maintain strong client relationships.
• Oversee operational efforts and ensure high-quality standards.

Skills

Client Relationship Management

Project Management

Presentation Skills

Organizational Skills

Adaptability

Problem Solving

Education

Degree in Life Sciences

Relevant Industry Experience

Job description

Group Director - Healthcare Communications

It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in?

Real Chemistry is looking for a Group Director to join our growing team!

The Group Director handles client relationships on large or multiple engagements. They serve as a trusted partner to clients, not only in relation to what Real Chemistry can offer them, but in understanding the market and identifying solutions to business problems. You will lead client engagements, handle and galvanize cross-functional team members to think smarter, work effectively, drive innovative and integrated solutions, and deliver groundbreaking results and client satisfaction.

Who’ll Love This Job:

1. You have a stellar client services reputation.
2. You have shown success in relevant industries.
3. You have a passion for health care and digital health.

What You’ll Do:

1. Manage multiple client engagements of varying sizes in a fast-paced environment.
2. Develop and maintain strong client relationships through exceptional client relationship skills.
3. Oversee the distribution of client announcements via the appropriate regulatory channels and follow up with media in a timely manner.
4. Develop high-level and persuasive communications plans to meet the clients' business objectives.
5. Lead operational efforts and be accountable for the financial performance of engagements through close management of budgets and team members.
6. Ensure the quality of the account team(s) is held to the highest standard and that all client requests are handled in a strategic and timely manner.
7. Partner with shared service leads to run and grow integrated business (social media/digital, creative), and to develop new business opportunities.
8. Directly supervise account staff and promote continuous learning and development to help build a high performing culture.

This position is a perfect fit for you if:

1. Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
2. You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow.
3. You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
4. You are a highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

1. Experience working with clients within the life sciences industry.
2. Strong understanding relationships with the UK and European media.
3. Understanding of the everchanging digital landscape.
4. Exceptional presentation skills — both verbal and written, formal and informal.
5. Highly organized, proactive and a solution-oriented thinker under pressure.
6. Project management experience, demonstrated ability to meet deadlines, prioritize and manage detailed budgets.
7. Supervisory skills, with ability to manage and cultivate junior staff and effectively collaborate with subcontractors.
8. Positive, team-oriented attitude.
9. Demonstrated experience developing direct reports and influence-managing matrixed teams a must.
10. Exceptional organizational skills leading to flawless execution of tactical plans is required.
11. HIGHLY DESIREABLE, but not required: scientific knowledge from educational degree or through work on high-science business areas/accounts.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, Boston, San Francisco, Carmel (IN), Manchester (UK), Edinburgh (UK), and London (UK) – that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near in Moorgate, 25 days holiday, private medical insurance, dental insurance, pension contributions and a five-week sabbatical program. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks to keep you running all day long. Learn more about our great benefits and perks at: http://www.realchemistry.com/.

*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.

A Bit About the Integrated Communications Team

In healthcare, getting the right information to the right person at the right time can make all the difference. Our Integrated Communications team understands the complexities of healthcare communications—from FDA decisions to biotech financing to the Inflation Reduction Act. Explore opportunities in public relations, crisis communications, public affairs, corporate communications, global inclusion & health equity, and more to make an impact with Real Chemistry’s Integrated Communications team.

Our London office space is a quick walk away from Liverpool street, Spitalfields Market and Shoreditch High street. If you are new to London, this is a particularly bustling area surrounded by lots of shops, restaurants and pubs! The London office is currently made up of over 240 people, and we are always searching for people to bring fresh ideas to the table.