Group Data Support Manager

Rathbone Brothers; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading wealth management firm is seeking a Group Data Support Manager to oversee the operations and management of data systems. The ideal candidate will lead a team of analysts, provide technical support, and ensure alignment with the company's data strategy. The position requires experience in cloud environments, excellent communication skills, and a degree in a relevant field. This role offers a permanent contract with competitive compensation in Liverpool or Glasgow.

Qualifications

• Must be a self-starter and multi-task in a fast-paced environment.
• Demonstrable experience of leading teams of Data support analysts.
• Experience developing and operating data stores in cloud environments.

Responsibilities

• Provide 2nd and 3rd line technical support for data platforms.
• Manage and motivate a team of data support analysts.
• Report on service status to the Data leadership team.

Skills

Interpersonal and articulate communication skills

Self-starter and team player

Experience in leading teams

Working knowledge of ETL tools

Understanding Data Warehouse and Data Lake

Experience in cloud environments (AWS/Azure)

Understanding of Software Development Lifecycle

Ability to work with data engineers and architects

Degree in a data-related or Computer Science subject

Experience in financial services

Experience with Snowflake and Alteryx

Experience with Mulesoft

Education

Degree in a data-related or Computer Science subject

Tools

AWS

Azure

Snowflake

Alteryx

Mulesoft

Job description

Overview

Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients' wealth. Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK's most responsible wealth manager. We see it as our responsibility to invest for everyone's tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients, make a wider contribution to society and create a lasting legacy. Thinking, acting and investing responsibly.

Job Title: Group Data Support Manager

Department: Data

Location: Liverpool / Glasgow

Contract Type: Permanent

Reporting to: Martin Leah

Date: 17 Sept 2025

The Role

The data support manager is responsible for the ongoing operations, maintenance, management, upgrade and reporting of the systems and tools utilised across the data office in both the operational and analysis capacity.

• Providing 2nd and 3rd line operational technical support for the platforms, systems, services and tools in use by the Group data office in the provision of operational and analytical services to the business.
• To report monthly on the status of these service to the Data leadership team for onwards reporting into committees and forums required
• To manage and motivate a team of data support analysts in the provision of services, ensuring a culture of high performance.
• Responsible for input and consultations on systems upgrade and changes required to support the overall data strategy, delivering the business objectives and best value
• Act as SME where required in support of delivery of the data strategy and overall product and change agenda
• Provide technical guidance on Data management and security to ensure solutions are architected and designed in line with company standards, policies and desired outcomes.
• Provide technical and service design to ensure solutions are designed in line with company and strategy direction and anticipating various commitments

Knowledge, Skills and Experience

• Excellent interpersonal and articulate communication skills, including ability to negotiate successful outcomes.
• Must be a self-starter, a team player, and be able to multi-task in a fast-paced environment.
• Acts with integrity
• Demonstrable previous experience of leading teams of Data support analysts.
• Working knowledge of ETL tools
• Understanding of Data Warehouse and Data Lake architecture concepts e.g Schema, Layering,
• Experience developing and operating data stores in cloud environments - AWS/Azure
• Understanding of Software Development Lifecycle, source code management, code reviews
• Ability to work as part of a team along with other data engineers and architects
• Degree educated in a data-related or Computer Science related subject
• Experience in financial services, particularly wealth and asset management
• Experience with Snowflake and/or Alteryx
• Experience of Mulesoft

Life at Rathbones

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values - those that are passionate about client service, operate with the highest levels of integrity and have a strong results focus.

We\'re a Level 1 Disability Confident employer under the UK Government scheme. This means we\'ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you require adjustments to apply for a role at Rathbones, please contact us via to let us know what adjustments you may need.