Group Credit Manager

JR United Kingdom; West Midlands Combined Authority; On-site; GBP 45,000 - 60,000; Full time

Job summary

An exciting opportunity for a Group Credit Manager has opened at a leading independent builders' merchant in the UK. The successful candidate will lead the Credit Control team, ensuring efficient operations and strong risk management. With competitive benefits including Profit Share Bonus and Private Medical Insurance, this office-based role is ideal for a motivated individual looking to make a significant impact.

Benefits

Profit Share Bonus

Private Medical Insurance

Company pension scheme

23 days’ paid holiday + 8 Bank Holidays

Life Assurance

Health Cash Plan

Company workwear/PPE

Employee Assistance Programme

Qualifications

• Experience in a busy credit control environment.
• Capability to lead a team confidently.
• Excellent communication skills for stakeholder engagement.

Responsibilities

• Lead Credit Control activities and manage the team.
• Monitor and handle relations with Credit Insurers.
• Provide management information on bad debts and cash collection.

Skills

Financial understanding

Problem-solving

Leadership

Communication

Self-motivation

Job description

An exciting opportunity for a Group Credit Manager has become available at our Head Office. This role involves leading Credit Control for our group of companies, reporting to the Finance Director. The position requires overseeing credit activities such as risk management, developing credit policies, and managing the team. This is an office-based role at our Head Office in Shirley, near the M42.

The successful candidate will:

• Have prior experience in a busy credit control environment,
• Possess strong financial understanding,
• Be capable of problem-solving,
• Be confident in leading a team,
• Be self-motivated and driven,
• Have excellent communication skills to liaise with internal and external stakeholders, ensuring the success of the credit function.

Key responsibilities include:

• Act as the primary contact with Credit Insurers, monitor insured limits, submit claims, and assist in renewal negotiations,
• Organize and lead monthly meetings with senior management,
• Provide management information on bad debts, debtor days, collections, and ad-hoc reports,
• Manage cash collection for all group companies,
• Ensure departmental systems and protocols are efficient and compliant,
• Oversee and proactively manage the Credit Control team,
• Process credit applications and provide PODs,
• Make major or sensitive credit decisions,
• Control credit limits,
• Handle litigation, insolvency cases, and pursue claims,
• Set and manage credit policies and credit notes,
• Assess risks for existing and new credit applicants,
• Maintain strong relationships across departments and with senior management,
• Review sales Terms and Conditions,
• Visit customers and company sites as needed.

Benefits include:

• Profit Share Bonus (dependent on company performance),
• Private Medical Insurance,
• Company pension scheme (Salary Sacrifice),
• 23 days’ paid holiday + 8 Bank Holidays, increasing with service,
• Life Assurance,
• Health Cash Plan (Salary Sacrifice),
• Company workwear/PPE,
• Employee Assistance Programme.

About Us

With over a century of experience, we are one of the UK’s largest independent builders’ merchants, serving the Midlands and South-East with building materials, advice, and reliable delivery. We are committed to our communities, donating part of our profits annually to local charities through the EH Smith Charitable Trust.

Our People

We foster a caring, respectful, and supportive culture, prioritizing employee well-being and growth. We invest in our colleagues’ development and offer opportunities to thrive in an inclusive environment, supporting individuals at all stages of their careers.