Group Credit Controller

Equiom Group; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

Equiom Group is seeking a Group Credit Controller for its operations in the UK. The ideal candidate will manage the debtor ledger, oversee payment collections, and maintain customer relationships. This role requires a background in finance or related fields, excellent communication skills, and a proactive approach to ensure compliance and optimised cash flow.

Qualifications

• Proven experience in a similar role is essential.
• Excellent knowledge of Microsoft Office, especially Excel.
• Data analytics skills are desirable.

Responsibilities

• Monitor clients' accounts to ensure timely payment of outstanding debts.
• Build and maintain relationships with clients for smooth payment processes.
• Prepare regular reports on collection activities and outstanding debts.

Skills

Strong communication skills

Analytical skills

Problem-solving ability

Education

Relevant finance, business administration, or accounting qualification

Tools

Microsoft Office

Job description

Summary and Overview

• Group Credit Controller
• United Kingdom
• Permanent
• Full Time
• Competitive Salary & Benefits

This role will spearhead the collection strategy and manage the company’s debtor ledger, ensuring the timely collection of outstanding invoices and limiting bad debt, while maintaining positive relationships with customers. This role is crucial in optimising cash flow and minimising credit risk by regularly monitoring overdue accounts, proactively contacting clients for payment, maintaining accurate records of all collection activities, preparing regular reports for management, ensuring compliance with company policies and relevant regulations, and building strong customer relationships to facilitate smooth payment processes

Your New Role

This list of duties is not exhaustive and may change from time to time according to business needs:

Driving the timely collection of payments:

●Monitor clients' accounts to ensure timely payment of outstanding debts.

●Proactively contact clients to discuss overdue payments and negotiate payment plans as necessary.

Engage with the accounts receivable team:

●Ensure reconciliation of clients’ accounts to resolve any invoice or payment discrepancies.

●Collaborate with the accounts receivable team to address any issues promptly.

Maintain accurate records:

●Keep detailed records of all collection activities, including communications with clients and payment agreements.

●Prepare regular reports for management on collection activities, outstanding debts, and payment trends.

Collaborate with client services teams:

●Address billing issues or payment delays with the client and billing team.

●Build and maintain positive relationships with clients to facilitate smooth payment processes and address any payment-related issues.

Ensure compliance:

●Adhere to company credit policies and relevant legal requirements.

●Ensure all collection activities comply with company policies and relevant regulations.

●Initiate interest charges on overdue accounts and implement suspension of services as per company policy.

Recommend accounts for escalation:

●Identify accounts for escalation to MD/CFO, legal or third-party collections when necessary.

Assist in month-end reporting:

●Contribute to month-end reporting related to debtors provisioning and cash flow forecasts.

●Prepare regular reports on collection activities, outstanding debts, and payment trends for management review.

Drive continuous improvement:

●Identify areas of risk and examine discrepancies to improve reporting and practices

What will you need to succeed in this role?

As to be expected, we are searching for someone who can bring a range of skills and experiences to enhance the team. As such, there are a few essential skills we are looking for:

●Relevant finance, business administration, accounting qualification, or a related field.

●Strong communication skills, with the ability to present information both qualitatively and quantitatively to support business decisions.

●Excellent knowledge of Microsoft Office, including Excel

●Proven experience of working in a similar role.

Desirable

●Data analytics skills

●Awareness of relevant accounting standards for debtors provisioning(IFRS 9/ECL provisioning methodology)

Personal attributes which would be seen in the ideal applicant include;

●Pro-active and results driven.

●Strong analytical and numerical skills.

●Adaptable to change and able to promote change.

●Ability to work under pressure and adhere to tight deadlines.

●Work to a high degree of accuracy and demonstrate problem-solving ability.

●Excellent communication skills, both written and verbal

Equiom Group – Let’s Achieve More, Together

For over 45 years, we’ve been helping high-net-worth individuals and international businesses bring their ambitions to life. Equiom is a global professional services provider, supporting private clients, corporate clients, and funds as they navigate the ever-changing business landscape.

We’re passionate about what we do and genuinely care about our clients. That’s why we go beyond the expected — offering exceptional, tailored end-to-end services to protect wealth and support business success. Our approach is personal, proactive, and built on strong, lasting relationships.

As a growing business, we’re always evolving — embracing change, investing in our future, and staying ahead of the curve. It’s an exciting time to join us, and we’re looking for brilliant, motivated people who want to grow with us.

Thinking of applying?

If this sounds like a role you might enjoy, we’d love to hear from you. Maybe you don’t meet every requirement but feel you’ve got a lot to offer? That’s okay — reach out for a confidential chat, and we’ll talk it through together.

Everyone’s welcome at Equiom

We’re proud to be a global business that champions diversity and inclusion. We welcome applicants from all backgrounds and experiences. Whether your qualifications are local or international, what matters most to us is your potential. Every application is considered on its own merit, in line with local employment and equality laws.