Group Content Design Lead

Help Me Settle Ltd; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Join a rapidly growing innovative company as a Group Content Design Lead, where you will lead a talented design team, collaborate across departments, and play a key role in enhancing the customer experience. Your expertise will help us create a fair and human financial system that empowers people globally. We're looking for a seasoned leader who can navigate complexity, inspire teams, and define design excellence.

Qualifications

• Several years of experience leading design teams.
• Proven track record in shipping consumer products.
• Strong ability to build effective relationships.

Responsibilities

• Lead and mentor a team of designers.
• Collaborate across product and engineering to set the vision.
• Plan and prioritize projects for maximum impact.

Skills

Content design leadership

Team collaboration

Ability to navigate ambiguity

Empathy

Relationship building

Job description

Wise is one of the fastest-growing companies in Europe, and we’re on a mission: to make money without borders the new normal. We’ve got 14 million customers across the globe, and we’re growing. Fast.

Current banking systems don't let us send, spend or receive money across borders easily. Or quickly. Or cheaply.

So, we’re building a new one.

Job Description

How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done?

How do you support designers and teams to ship work they’re truly proud of?

These are just a few of the challenges a Group Content Design Lead will get to work on as part of Wise’s global mission to build an open, fair, and human financial system.

Your mission:

You’ll be leading designers of all crafts, working across the cross-functional teams that make up Account — a squad that helps millions of people manage their international money all in one place.

How you’ll be contributing:

• Collaborating with your design, product and engineering partners to lead the squad, set the vision and strategy, and coach teams to deliver it
• Working on the highest impact projects in the squad and setting the direction for upcoming work
• Planning and prioritising the work and hiring and onboarding new designers as needed
• Working with design leaders from other squads to build a single, seamless experience for customers
• Using your design leadership skills to up-level quality, maturity and alignment across the Account squad

You’ll have the opportunity to:

• Support and grow a talented design team
• Guide teams to deliver impact and ship work you’re proud of
• Be hands-on, leading through the work and setting the bar
• Elevate product and design quality — you define what good looks like in the squad, then help them deliver it
• Be part of a positive change in the world. We’re fixing a broken, greedy system and putting people and businesses in control of their money.

About you:

• You’re an accomplished content design leader with several years of experience leading teams to ship world-class consumer products
• You’re a trusted partner, building effective relationships with your peers across the business
• You’re comfortable navigating complexity and ambiguity — and can successfully lead groups in this environment
• You have an eye for quality and know how to support designers and teams to deliver it
• You’re influential and inspiring, able to lead others in a culture that values autonomy and empowerment
• You’re highly empathetic, both to customers and the people you work with

Additional Information

For everyone, everywhere. We're people building money without borders — without judgment or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise, visitWise.Jobs .