Group, Conference and Events Sales Executive

Hilton; London; On-site; GBP 28,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Group, Conference, and Events Sales Executive to join their team. This role focuses on maximizing revenue through effective sales strategies and building strong customer relationships. With a commitment to high-quality service, the ideal candidate will possess excellent organizational skills and a positive attitude. The company offers a supportive environment for personal development and career growth, along with a comprehensive rewards package that includes competitive salary, health benefits, and generous holiday allowances. Join a forward-thinking company where every job contributes to creating unforgettable guest experiences.

Benefits

Discounted hotel nights

50% off Food and Beverages

High street discounts

28 days holiday

Discounted dental and health cover

Short Term accommodation for relocation

Guest Experience Day after probation

Modern Team Member areas

Qualifications

• Strong organizational and administrative skills are essential for success.
• A confident telephone manner and high IT skills are required.

Responsibilities

• Maximize revenue opportunities through group reservations and events.
• Build strong relationships with customers to understand their needs.

Skills

Organizational Skills

Communication Skills

Customer Service

Sales Experience

IT Skills

Education

Relevant Qualifications or Certifications

Tools

Hotel Property Management Systems

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or hotels are the same, but our spirit and passion for hospitality always bring our teams together to create a culture of inclusiveness, positivity, and a drive to achieve our common goal: “To share the light and warmth of hospitality”. With excellent training, resources, and support from managers and colleagues, there are always opportunities to develop and grow.

A WORLD OF REWARDS

• Annual Salary of £27,806
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – https://cr.hilton.com
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Discounted Taxi when public transports stop running
• Short Term accommodation to support your relocation from other areas of the UK
• Guest Experience Day: 1 night stay with dinner and breakfast after successfully passing probation
• Modern and inclusive Team Member areas

Role Overview: The Group, Conference, and Events (GCE) Sales Executive will maximize revenue opportunities in the areas of group reservations, conferences, and events by driving sales leads and increasing conversions.

What will I be doing?

As a GCE Sales Executive, you will:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Seek opportunities to increase sales and conversions within the team
• Manage an events schedule to maximize yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

To succeed in this role, you should:

• Have good organizational and administrative skills
• Maintain a positive attitude and good communication skills
• Be committed to delivering high-quality customer service
• Have a confident telephone manner
• Possess high IT skills
• Maintain excellent grooming standards
• Have previous experience working in a sales environment

It would be advantageous to demonstrate:

• Knowledge of hotel property management systems
• Experience in the Conference and Events function
• Relevant qualifications, degrees, or certifications

Every Job Makes the Stay.

At Hilton, we believe that every job contributes to creating unforgettable experiences for our guests. Behind every role, there’s an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.

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