Group, Conference and Events Sales Co-ordinator

Hilton; Leeds; On-site; GBP 24,000 - 29,000; Part time

Job summary

Join an esteemed hospitality leader as a Group, Conference, and Events Coordinator. This part-time role offers a unique opportunity to enhance customer experiences while maximizing revenue through effective sales strategies. With a commitment to inclusiveness and personal development, you will thrive in a dynamic environment that values your contributions. Enjoy competitive pay, generous holiday allowances, and a range of employee perks, all while being part of a team that creates memorable guest experiences. This is your chance to shine in a role that truly makes a difference!

Benefits

Free meals when on duty

Personal Development programmes

Team Member Travel Program

High street discounts

28 days holiday

Discounted dental and health insurance

Guest Experience Day after probation

Modern team member areas

Qualifications

• Strong organizational and administrative skills are essential.
• Positive attitude and effective communication are key.

Responsibilities

• Maximize revenue in group reservations and events.
• Build strong relationships with customers to understand their needs.

Skills

Organizational Skills

Communication Skills

Customer Service

Sales Experience

IT Skills

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

No two days or hotels are the same, but our spirit and passion for hospitality always bring our teams together to create a culture of inclusiveness, positivity, and a drive to achieve our common goal: “To share the light and warmth of hospitality.” With excellent training, resources, and support from managers and colleagues, there are always opportunities to develop and grow.

Please note this is a part-time position working between 20 to 30 hours per week. Working days are Monday to Friday. Salary will be pro-rata based on contracted hours.

WORLD OF REWARDS

• Annual salary of £24,883 plus bonus — salary will be pro-rata based on contracted hours
• Free and healthy meals when on duty
• Personal Development programmes designed to support your career growth
• Opportunity to contribute to our Corporate Responsibility programmes (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to outlets)
• Team Member Referral Program
• High street discounts via Perks at Work
• 28 days holiday including bank holidays, increasing to up to 33 days annually
• Discounted dental and health insurance
• Guest Experience Day after passing probation
• Modern and inclusive team member areas

Role Overview

A Group, Conference, and Events (GCE) Coordinator will maximize revenue in group reservations, conferences, and events by driving sales leads and increasing conversions.

What will I be doing?

1. Receive and convert incoming inquiries to meet targets and maximize revenue
2. Seek opportunities to increase sales and conversions within the team
3. Manage an events schedule to optimize yield
4. Implement a consistent up-selling approach
5. Build strong relationships with customers to understand their needs
6. Arrange and conduct hotel show rounds
7. Ensure complete administration and execution of all events
8. Participate in hotel promotional activities

What are we looking for?

• Good organizational and administrative skills
• Positive attitude and effective communication skills
• Commitment to high-level customer service
• Confident telephone manner
• Strong IT skills
• Excellent grooming standards
• Previous experience in a sales environment

Every Job Makes the Stay.

At Hilton, it’s not just where you stay, but the experience you create. Behind every memorable guest experience is an extraordinary team member. That’s why at Hilton, Every Job Makes the Stay.

Learn more about our brands and hotels at Hilton Brands | Global Hospitality Company.