Group and Events Executive - Sales - Jumeirah Carlton Tower

Jumeirah; London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Jumeirah Carlton Tower in London invites applications for a Group and Events Executive. The role involves managing event inquiries, enhancing booking opportunities, and supporting the team in a luxury setting. Ideal for candidates passionate about service with strong teamwork skills, offering competitive salaries and employee benefits.

Benefits

Competitive salary + excellent service charge

28 holidays inclusive of Bank Holidays

Extra holiday for significant Birthdays

Life insurance

Next pension

Discounts on F&B and Spa treatments

Meals on duty

Ongoing training & development

Employee assistance programs

Social events & recognition programs

Qualifications

• Passionate about serving others and responsive to requests.
• Strong team player, collaborative focus on service delivery.
• Ability to maintain effectiveness during changes in tasks.

Responsibilities

• Handling incoming event inquiries and maximizing bookings.
• Issuing and managing event contracts and coordination.
• Supporting the event planning team with preparation tasks.

Skills

Team Collaboration

Attention to Detail

Adaptability

Job description

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani.

About the Job:

An opportunity has arisen for a Group and Events Executive to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:

• Effectively handling incoming short lead event space inquiries
• Maximising booking conversion opportunities
• Ensuring contracts are issued and signed in accordance with agreed procedures
• Ensuring that the event planning team receives a complete file handover
• Assisting the G&E sales team with the creation of proposals and contracts.
• Aiding the event planning team with day to day task such as, BEO’s, invoicing, deposits, rooming lists, menu printing etc. Sending our daily reports to hotel departments.
• Being the main point of contact for internal departments.
• To work closely with and communicate effectively with the hotel sales team to support sales and marketing plan objectives.
• Send out weekly BEO’s and daily change logs to relevant hotel departments
• Print all event menus and place cards and other general event stationary

About you:

The ideal candidate for this position will have the following experience and qualifications

• Maintaining effectiveness when experiencing changes in tasks or the work environment.
• Genuinely passionate about serving others, understanding, listening and responding effectively to requests; attentive to detail.
• Strong team player who understands that excellent service delivery can only be achieved through collaboration and teamwork.
• Maintaining focus when experiencing changes in tasks or the work environment.
• Showing effectiveness when experiencing changes in tasks or the work environment; able to adjust quickly to new work structures, processes, requirements, or cultures.
• Capable of adjusting to changes in tasks or the work environment.

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…

• Competitive salary + excellent service charge
• 28 holidays inclusive of Bank Holidays
• Extra holiday for significant Birthdays (21.30.40. etc.)
• Life insurance
• Next pension
• Jumeirah perks website access – discount
• F&B and Spa treatment discount
• One and a half times pay for work during bank holidays
• Dry cleaning of uniform or Business attire
• Meals on duty
• Employee assistance programs
• Wellness benefits – Chiropodist, Flu jabs, and more!
• Taxi service after hours
• Social events & recognitions programs
• Ongoing training & development
• Weeding/Baby gift
• Cycle scheme
• Internal transfer scheme
• Eye test and discount for VDU users
• Dental cash back plan
• External transfer scheme

3 Months’ Service:

• Company Sick Pay
• Travel Card Season Ticket Loan
• Live Your Guest Life Stay

6 Months’ Service:

• Jumeirah Discounts –Stays in other Hotels
• Cycle Scheme • Internal Transfer Scheme
• Eye Test & Discount for VDU Users
• Dental Cash Back Plan

1 Years’ Service:

External Transfer Scheme

2 Years’ Service:

• Group Pension Plan with enhanced contributions
• Income Protection Scheme

If you think you could be a match for this role, please apply today.