Group Administration Training and Quality Coordinator

Activate Learning; Reading; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

An education group in the UK is seeking a Group Administration Training and Quality Coordinator to enhance service delivery and support team development. The ideal candidate will lead quality assurance efforts, conduct audits, and deliver training while having proven administrative experience. This permanent, full-time role offers flexibility across various campuses, requiring occasional travel. The position promotes a collaborative environment with a commitment to inclusion and staff wellbeing.

Benefits

Monthly Staff Appreciation Awards

Wellbeing & Resources Groups

Company benefits including free eye tests

Learning and Development opportunities

Generous Annual Leave

Flexible Working options

Competitive salaries

Qualifications

• Confident communicator with a proactive approach.
• Strong organisational skills and attention to detail.
• Ability to work independently and collaboratively.

Responsibilities

• Lead on quality assurance and continuous improvement across the department.
• Conduct regular audits and process reviews.
• Plan and deliver CPD sessions and training for new starters.

Skills

Experience in a busy administrative environment

Proficiency in Microsoft 365

Grade 4/C or above in English Language

Job description

About the role

Group Administration Training and Quality Coordinator

Are you passionate about improving processes, supporting team development, and ensuring high-quality service delivery? Join our Group Administration team and play a key role in shaping how we support learners and staff across Activate Learning. In this dynamic role, you'll lead on quality assurance and continuous improvement across the department. Conducting regular audits and process reviews, you'll use team feedback to refine and enhance our administrative practices. You'll also plan and deliver CPD sessions and training for new starters, ensuring everyone is equipped with the skills and confidence to succeed.

During peak periods, you'll help manage workloads and priorities, support inbox and task distribution, and act as a key contact for workflow queries. To support your development, you'll also be expected to step in for Delivery Managers when needed.

This is a permanent, full-time position with flexibility to work across all Activate Learning campuses, with a preferred base at Oxford, Reading, or Guildford College. You will be required to travel to all campuses.

What do you need to be a successful?

You should be a confident communicator with a proactive approach, as well as strong organisational skills and attention to detail and the ability to work independently and collaboratively. We're looking for candidates with:

• Experience in a busy administrative environment
• Proficiency in Microsoft 365
• Grade 4/C or above in English Language

Who we are

Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.

We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.

When you work for Activate Learning, you are working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.

Together, we will bring out the best version of yourself.

Why work with the Activate Learning Group?

Activate Learning Group Employee Benefits:

• Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.
• Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeing.
• Company benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.
• Learning and Development: Continuous opportunities for professional growth and skill enhancement through our in-house L&D team.
• Teaching Support: Tailored induction and development programs for teaching staff.
• Pension Schemes: Teacher and Local Government pension schemes for Activate Learning staff.
• Generous Annual Leave: Up to 6 weeks paid leave.
• Flexible Working: Options include hybrid and remote, term time only, and flexible working patterns.
• Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.
• On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.

For a comprehensive list of all of our benefits please visit our work-with-us/wellbeing-and-benefits page

Applicants should apply at the earliest opportunity, closed vacancies will prevent application form submission.

Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.

Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.

Applicants must be eligible to work in the UK, we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK.

Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage please contact the talent team directly.

Note: Some positions may require a legally mandated health surveillance check for exposure to hazardous conditions.

Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter into an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL.