Grounds & Siting Manager

Haven; Alloway; On-site; GBP 35,000 - 60,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

Free access to Haven facilities

Savings at national brands and retail

Job summary

Haven is seeking a Grounds & Siting Manager in a full-time permanent role. You will lead the grounds team, drive high standards, and manage siting activities for caravan and park grounds.

The role emphasizes safety, guest satisfaction, and continuous improvement, with opportunities for career development and funded qualifications. In this hands-on leadership position, you will manage budgets, resources, and performance, while maintaining excellent guest experiences and compliance with health and

Qualifications

• Proven leadership in a facilities/maintenance setting.
• Experience managing budgets and resources.
• Strong knowledge of health and safety regulations.
• Clear communicator with guest-facing service focus.
• Problem-solving and coaching abilities.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure top-tier guest satisfaction by addressing concerns and creating a welcoming atmosphere.
• Monitor performance and conduct regular coaching and reviews.
• Oversee scheduling, budgets, and resources to maximise efficiency.
• Ensure operations comply with health and safety regulations and company policies.
• Resolve operational issues quickly to keep day-to-day running smooth.
• Provide ongoing training and development opportunities for the team.

Skills

Team leadership

Budgeting

Health & safety

Communication

Customer service

Job description

Position: Grounds & Siting ManagerType: Full-Time / PermanentBonus: Up to 10% Annual BonusJoin our One Great Team here at Haven as a Grounds & Siting Manager! Step into a role where you’ll make a real impact on our guests experience and the beauty of our surroundings.As the Grounds & Siting Manager, you'll be at the heart of an energetic Facilities team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind exceptional grounds maintenance and caravan siting activity, continuously improving our operations, and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.Key ResponsibilitiesTeam Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.Requirements- Proven experience in roles such as Head Groundsman, Garden & Grounds Manager, or a similar leadership position within facilities or maintenance.- Strong leadership and communication skills.- Ability to work in a fast-paced environment while maintaining attention to detail.- Exceptional customer service and problem-solving abilities.- Knowledge of health and safety regulations.- Strong organisational and multitasking skills.- Experience in budgeting and financial management.- Flexibility to work evenings, weekends, and holidays.What We Offer- An inclusive, supportive work environment.- Comprehensive training and ongoing support.- Career development opportunities, including fully funded qualifications.- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]